Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
Can predictive technology help improve acute care operations? Investigating the impact of virtual triage adoption
Jiatao Ding, Michael Freeman, Sameer Hasija
INSEAD
Patients self-triage for acute care but lack medical knowledge, leading to inaccurate decisions. Virtual triage tools aim to improve self-triage. We develop a queueing game model to assess virtual triage's operational efficacy. Excessive emergency primary care recommendations reduce ED GP visits. Informative virtual triage can worsen system performance. Policy actions should consider decentralized behavior, incentive alignment, and accuracy decisions based on ROC curve.
Is kindness the magical spell? The role of information and reciprocity in revenue-sharing crowdfunding
1University of Oregon; 2Fox School of Business, Temple University; 3Tuck School of Business, Dartmouth College
Problem: Crowdfunding with insiders and outsiders faces reciprocity and information asymmetry. Methodology/Results: High reciprocity hampers information transmission, benefiting outsiders. Information asymmetry lets outsiders gain a larger share. Increased reciprocity reduces investor payoff. Managerial Implications: Limiting investors or investment improves information transmission. Leverage social networks for better crowdfunding.