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SD6 - BO1: Behavior of employees
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Presentations | ||
Iterative or sequential? Effective workflow strategies for innovation tasks 1Johns Hopkins University; 2Technical University of Munich; 3University of Augsburg Innovation projects typically integrate several distinct components which can be completed either iteratively or sequentially. In our experimental study we examine the behavioral underpinnings of iterative vs. sequential workflow in two innovation tasks. Our results show that the iterative workflow significantly outperforms the sequential workflow in a design task, and vice versa in a search task. This cautions against the uniform adoption of iterative workflow methods such as Lean and Agile. The impact of historical workload on nurses’ perceived workload 1Hong Kong University of Science and Technology, Hong Kong S.A.R. (China); 2Columbia University The high patient volumes and acuity levels placed extraordinary stress on the nursing workforce. Increased nursing workload is linked to nurse burnout and patient safety concerns. In this work, we take an empirical approach to understanding the effect of historical workload on nurses’ perceived workload. Quantifying this temporal effect of nursing workload allows us to design patient-to-nurse assignment policies that achieve a more balanced workload and create a fairer and safer working environment. Can employees' past helping behavior be used to improve shift scheduling? Evidence from ICU nurses 1University of Illinois at Urbana-Champaign; 2Yale University; 3Carnegie Mellon University; 4University of Michigan Can past helping behaviors improve shift scheduling? We study organizational citizenship behavior (OCB) and its impact on shift performance. Past helping predicts patient length of stay better than team familiarity. Small shift composition changes reduce length of stay significantly. Scheduling based on past helping holds promise beyond ICU nursing. |