Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
 
Session Overview
Date: Sunday, 25/June/2023
SA 8:00-9:30 SA9 - Practice1: MSOM Practice Competition 1
Location: Cartier I
 

Leveraging consensus effect to optimize ranking in online discussion boards

Gad Allon, Joseph Carlstein, Yonatan Gur



Pooling and boosting for demand prediction in retail: a transfer learning approach

Dazhou Lei, Yongzhi Qi, Sheng Liu, Dongyang Geng, Jianshen Zhang, Hao Hu, Zuo-Jun Max Shen



Got (optimal) milk? Pooling donations in human milk banks with machine learning and optimization

Timothy Chan, Rafid Mahmood, Deborah O’Connor, Debbie Stone, Sharon Unger, Rachel Wong, Ian Zhu

SA1 - AI1: Online leaning
Location: Cartier II
 

Regret minimization with dynamic benchmarks in repeated games

Ludovico Crippa, Yonatan Gur, Bar Light



Learning to ask the right questions: a multi-armed bandits approach

Vikas Deep, Achal Bassamboo, Sandeep Juneja, Assaf Zeevi

SA2 - HO1: Logistics in healthcare
Location: International I
 

Split Liver Transplantation: an analytical decision support model

Yanhan {Savannah} Tang, Alan Scheller-Wolf, Sridhar Tayur, Emily R. Perito, John P. Roberts



Improving broader sharing to address geographic inequity in liver transplantation

Shubham Akshat, Liye Ma, S. Raghavan



Matching patients with surgeons: heterogeneous effects of surgical volume on surgery duration

Behrooz Pourghannad, Guihua Wang

SA3 - RM1: Market design
Location: International II
 

Modeling, equilibrium and market power for electricity capacity markets

Cheng Guo, Christian Kroer, Daniel Bienstock, Yury Dvorkin



Robust auction design with support information

Jerry Anunrojwong, Santiago Balseiro, Omar Besbes



Design of resale platforms: pricing, competition, and search

Ilan Morgenstern, Daniela Saban, Divya Singhvi, Somya Singhvi

SA4 - SM1: Service operations 1
Location: Mezzanine
SA5 - SO1: Business and environment
Location: Mansfield 5
 

The economic and environmental Impacts of the sharing economy business model

Fahimeh Chomachaei, Esther Gal-Or, Paolo Letizia, Paolo Roma



IoT-based nudging for energy saving: More can be less for organizations and environment

Serasu Duran, Nil Karacaoglu, Nur Sunar, Jacob Zijian Zeng

SA10 - SP1: Snap Presentation: Decision making for social benefits
Location: Mont Royal I
 

To err is human: a field experiment in nudging doctors away from prescribing drug-to-drug interactions

Xiaodan Shao, Vivek Choudhary



Optimal scheduling of a multi-Clinic healthcare facility in the course of a pandemic

Hossein Piri, Mahesh Nagarajan, Steven Shechter

SA7 - TIE1: Sourcing
Location: Mont Royal II
 

Asymmetric cost of quality, sourcing, and vertical differentiation

Jie Ning, Zhibin {Ben} Yang



When worse is better - strategic choice of vendors with differentiated capabilities in a complex co-creation environment

Shubham Gupta, Abhishek Roy, Subodha Kumar, Ram Mudambi



Sourcing innovation: when to own and when to control your supplier?

Juergen Mihm, Zhi Chen, Jochen Schlapp

SA6 - FI1: Risk management
Location: Foyer Mont Royal I
 

Randomized policy optimization for optimal stopping

Xinyi Guan, Velibor Misic



Optimal Operational versus Financial Hedging for a Risk-Averse Firm

Wanshan Zhu, Joonho Bae, Roman Kapuscinski, John Silberholz



How does risk hedging impact operations? Insights from a price-setting newsvendor model

Liao Wang, Jin Yao, Xiaowei Zhang

SA8 - RL1: Ordering and assortment optimization
Location: Foyer Mont Royal II
 

Economies of scope contracts to coordinate assortment planning in omni-channel retail supply chains

Amin Aslani, Osman Alp



Ordering and ranking products for an online retailer

Zijin Zhang, Hyun-Soo Ahn, Lennart Baardman



Order ahead for pickup: promise or peril?

Luyi Yang, Yunan Liu, Ke Sun

   
Coffee break 9:30-10:00 Coffee break Sun1
Location: Foyer at 3rd floor
SB 10:00-11:30 SB9 - Practice2: MSOM Practice Competition 2
Location: Cartier I
 

Decarbonizing OCP

Dimitris Bertsimas, Ryan Cory-Wright, Vassilis Digalakis Jr.



Patient sensitivity to emergency department waiting time announcements

Jingqi Wang, Eric Park, Huiyin Ouyang, Sergei Savin



Improving farmers’ income on online agri-platforms: evidence from the field

Retsef Levi, Manoj Rajan, Somya Singhvi, Yanchong {Karen} Zheng

SB1 - AI2: AI application 1
Location: Cartier II
 

Optimal content promotions on digital distribution channels: an off-policy learning framework

Joel Persson, Stefan Feuerriegel, Cristina Kadar



Neural informed decision trees with applications in healthcare and pricing

Georgia Perakis, Asterios Tsiourvas



Deep learning based casual inference for large-scale combinatorial experiments: theory and empirical evidence

Zikun Ye, Zhiqi Zhang, Dennis Zhang, Heng Zhang, Renyu Zhang

SB2 - HO2: Empirical method in healthcare 1
Location: International I
 

Does physician’s choice of when to perform EHR tasks influence total EHR workload?

Umit Celik, Sandeep Rath, Saravanan Kesavan, Bradley Staats



The cost of task switching: evidence from emergency departments

Yige Duan, Yiwen Jin, Yichuan Ding, Mahesh Nagarajan, Garth Hunte



Does telehealth reduce rural-urban care-access disparities? Evidence from covid-19 telehealth expansion

Guihua Wang, Shujing Sun

SB3 - RM2: Choice model and assortment optimization 1
Location: International II
 

Refined Assortment Optimization

Gerardo Berbeglia, Alvaro Flores, Guillermo Gallego



Exploration optimization for dynamic assortment personalization under linear preferences

Fernando Bernstein, Sajad Modaresi, Denis Saure



Distributionally robust discrete choice model and assortment optimization

Bin HU, Qingwei JIN, Daniel Zhuoyu LONG, Yu SUN

SB4 - SM2: Matching algorithm in service operations 1
Location: Mezzanine
 

Dynamic matching with driver compensation guarantees in crowdsourced delivery

Aliaa Alnaggar, Fatma Gzara, James H. Bookbinder



Online algorithms for matching platforms with multi-channel traffic

Scott Rodilitz, Vahideh Manshadi, Daniela Saban, Akshaya Suresh, Renyu Zhang



Online bipartite matching with advice: tight robustness-consistency tradeoffs for the two-stage model

Billy Jin, Will Ma

SB5 - SO2: Team work and collaboration
Location: Mansfield 5
 

Peer reporting in team operations: externalities of Loyalty

Nitin Bakshi, Manu Goyal



Anti-Corruption and Humanitarian Aid Management in Ukraine

Paola Martin, Owen Wu, Larysa Yakymova



Beyond cookies: evidence about team environment and engagement retention from girl scouts cookie program

Tom Fangyun Tan, Bradley Staats

SB10 - SP2: Snap Presentation: Retail and manufacturing operations
Location: Mont Royal I
 

Impact of policy risks on regulatory inspection outcomes and quality performance of manufacturing operations

Abhay Kumar Grover, Adams Steven



A choice among multiple contests

Lior Fink, Sharon Rabinovitch, Ella Segev



The effects of CSR performance and price on consumer purchase decisions: A moderated mediation analysis

Junhao {Vincent} Yu, Tim Kraft, Robert Handfield, Rejaul Hasan, Marguerite Moore



“Be the Buyer” – Leveraging the Wisdom of the Crowd in Fashion E-Commerce Operations

Leela Nageswaran, Yu Kan, Uttara Ananthakrishnan



Is warehouse club business model resilient to digital competition? The role of retail agglomeration

Xiaodan Pan, Martin E. Dresner, Guang Li, Benny Mantin

SB7 - TIE2: Operations and innovation
Location: Mont Royal II
 

Algorithms for loot box design

Jiangze Han, Christopher Thomas Ryan, Xin T. Tong



Incentives and the Role of Modularity, Interdependence, and Recombination Uncertainty

Jeremy Hutchison-Krupat, Antoine Feylessoufi, Stylianos Kavadias



Team collaboration in innovation contests

Sidika Tunc, Gizem Korpeoglu, Chris Tang

SB6 - FI2: Finance for social benefits
Location: Foyer Mont Royal I
 

Designing agricultural weather-based insurance for smallholder farmers in developing countries

Candace Arai Yano, Kenneth Wang



Health on loan: The effect of local credit availability on hospital (re)admissions

Jun Li, Yuan Ma, Andrew Wu



Designing Payment Models for the Poor

Bhavani Shanker Uppari, Sasa Zorc

SB8 - RL2: Insights in retail management
Location: Foyer Mont Royal II
 

Operational customer lifetime value

Natalie Epstein, Santiago Gallino, Antonio Moreno



Returnless refund in online retailing operations

Amin Shahmardan, Mahmut Parlar, Yun Zhou

   
Lunch and MSOM Fellow Talk 11:30-13:00 MSOM Fellow Talk 1
Location: Symposia Theatre
Lunch break Sun
Location: Foyer at 3rd floor
SC 13:00-14:30 SC9 - Africa: MSOM Africa Initiative
Location: Cartier I
 

Context-aware solar irradiance forecasting using deep learning and satellite images

Dan Assouline, Oussama Boussif, Loubna Benabbou, Yoshua Bengio



Decarbonizing OCP

Dimitris Bertsimas, Ryan Cory-Wright, Vassilis Digalakis Jr.



Keep water flowing: The hidden crisis of rural water management

Chengcheng Zhai, Rodney Parker, Kurt Bretthauer, Jorge Mejia, Alfonso Pedraza-Martinez

SC1 - AI3: Data matters
Location: Cartier II
 

Optimizing data collection for machine learning

Rafid Mahmood, James Lucas, Jose M. Alvarez, Sanja Fidler, Marc T. Law



Policy Learning with adaptively collected Data

Ruohan Zhan, Zhimei Ren, Susan Athey, Zhengyuan Zhou



Quality vs. quantity of data in contextual decision-making: exact analysis under newsvendor loss

Omar Besbes, Will Ma, Omar Mouchtaki

SC2 - HO3: Healthcare technology
Location: International I
 

Is telemedicine here to stay? Equilibrium analysis of an outpatient care queueing game

Xiaole Alyssa Liu, Mor Armony



Service mining: mata-mriven simulation of congestion effects in healthcare

Opher Baron, Dmitry Krass, Arik Senderovich, Nancy Li



Impact of telehealth on appointment adherence in ambulatory care

Masoud Kamalahmadi, Christos Zacharias, Howard Gitlow

SC3 - RM3: Choice model and assortment optimization 2
Location: International II
 

Assortment optimization under multiple-discrete customer choices

Heng Zhang, Hossein Piri, Woonghee Tim Huh, Hongmin Li



Discrete choice via sequential search

Natalia Kosilova, Aydin Alptekinoglu



Leveraging consensus effect to optimize ranking in online discussion boards

Gad Allon, Joseph Carlstein, Yonatan Gur

SC4 - SM3: Learning in service operations
Location: Mezzanine
 

Operations problems with popularity effect

Izak Duenyas, Stefanus Jasin, Zhuodong Tang



Centralized versus decentralized pricing controls for dynamic matching platforms

Ömer Sarıtaç, Ali Aouad, Chiwei Yan



Social learning with polarized preferences on content platforms

Dongwook Shin, Bharadwaj Kadiyala

SC5 - SO3: Energy management
Location: Mansfield 5
 

Utilities' managed home-charging programs for electric vehicles

Ali Fattahi



Applying energy surcharges to increase supply chain energy efficiency: a cautionary tale

Jason Nguyen, Karen Donohue, Mili Mehrotra

SC10 - SP3: Snap Presentation: Data-driven methods
Location: Mont Royal I
 

Collusion by Data-Driven Algorithms and its Impact on Supply Chain Performance

Xiaoyue Yan, Elena Belavina, Karan Girotra



An optimistic-robust approach for omnichannel inventory management

Pavithra Harsha, Shivaram Subramanian, Ali Koc, Mahesh Ramakrishna, Brian Quanz, Dhruv Shah, Chandra Narayanaswami



Understanding the sales impact of automobile features in new and used-car markets

Hojun Choi, Ahmet Colak, Sina Golara, Achal Bassamboo

SC7 - TIE3: Service networks
Location: Mont Royal II
 

Food subsidies at the base-of-the-pyramid: take-up, substitution effects and nutrition

Alp Sungu, Ali Aouad, Kmalini Ramadas

SC6 - FI3: Finance and firms
Location: Foyer Mont Royal I
 

Effect of expedited payments on project delays: Evidence from the QuickPay reform

Vibhuti Dhingra, Volodymyr Babich, Harish Krishnan, Jie Ning



Empirical investigation of the valuation premium effect of target Firms’ operations capability in M&As

Mehdi Nezami, Sara Rezaee Vessal, Ali Shantia

SC8 - SCM1: Supply chain management with forecasting
Location: Foyer Mont Royal II
 

Dual sourcing under non-stationary demand with a partially observable demand process

Hannah Yee, Heletjé E. van Staden, Robert N. Boute



Task design and assignment in robotic warehousing: learning-enhanced large-scale neighborhood search

Cynthia Barnhart, Alexandre Jacquillat, Alexandria Schmid



Optimal ordering policy for perishable products by incorporating demand forecasts

Maryam Motamedi, Douglas Down, Na Li

   
Coffee break 14:30-14:45 Coffee break Sun2
Location: Foyer at 3rd floor
SD 14:45-16:15 SD9 - RL3: Value of logistics in retail operations
Location: Cartier I
 

Customer satisfaction and differentiated pricing in e-retail delivery

Dipayan Banerjee, Alan Erera, Alejandro Toriello



Impact of delivery radius on the profitability of ultrafast grocery retailers

Navid Mohamadi, Zumbul Atan, Sandra Transchel, Jan C. Fransoo



The value of logistic flexibility in e-commerce

Bing Bai, Tat Chan, Dennis Zhang, Fuqiang Zhang, Yujie Chen, Haoyuan Hu

SD1 - AI4: AI application 2
Location: Cartier II
 

Using spatiotemporal analysis to identify potential sex trafficking victims in commercial sex advertisements

Nickolas Kirk Freeman, Shailesh Divey, Greg Bott, Burcu Keskin



Breaking the vicious cycle of reincarceration: placement optimization with an MDP approach

Xiaoquan Gao, Pengyi Shi, Nan Kong



Reducing air pollution through machine learning

Leonard Boussioux, Boussioux Bertsimas, Cynthia Cynthia

SD2 - HO4: Empirical method in healthcare 2
Location: International I
 

Generic drug effectiveness: an empirical study on health service utilization and clinical outcomes

Xinyu Liang, Jun Li, Ravi Anupindi



Does telemedicine affect physician decisions? Evidence from antibiotic prescriptions

Shujing Sun, Tongil TI Kim, Guihua Wang



Waiting online versus in-person in outpatient clinics: an empirical study on visit incompletion

Jimmy Qin, Carri Chan, Jing Dong

SD3 - RM4: Revenue management on platforms
Location: International II
 

Optimal product replacement with cross-item effects

Manuel Moran-Pelaez, Georgia Perakis, Tamar Cohen-Hillel



Pricing and information provision in online service platforms with heterogeneous customers

Xin Weng, Li Xiao, Lijian Lu



When a platform competes with third-party sellers in networked markets: a revenue management perspective

Hongfan Kevin Chen, Hai Wang

SD4 - SM4: Queuing application
Location: Mezzanine
 

Service operations for justice-on-time: a data-driven queueing approach

Jeunghyun Kim, Nitin Bakshi, Ramandeep Randhawa



Data-driven population tracking in large service systems

Morgan Wood, Fernando Bernstein, Bora Keskin, Adam Mersereau, Serhan Ziya



An approximate analysis of dynamic pricing, outsourcing, and scheduling policies for a multiclass make-to-stock queue in the heavy traffic regime

Nasser Barjesteh, Baris Ata

SD5 - SO4: Sustainable logistics system
Location: Mansfield 5
 

Estimating stockout costs and optimal stockout rates: a case on the management of ugly produce inventory

Stanley Lim, Elliot Rabinovich, Sanghak Lee, Sungho Park



Artificial intelligence based systems for reducing food waste

Yu Nu, Elena Belavina, Karan Girotra



Optimizing relay operations toward sustainable logistics

Alexandre Jacquillat, Alexandria Schmid, Kai Wang

SD10 - SP4: Snap Presentation: Supply chain and logistics design
Location: Mont Royal I
 

To join or not to join? Collaborative shipping through freight-sharing platforms

Bram J De Moor, Joren Gijsbrechts, Stefan Creemers, Robert N Boute



Value of information analysis for supply chain network design under uncertainty

Austin Iglesias Saragih, Milena Janjevic, Matthias Winkenbach, Jarrod Goentzel, Gilberto Montibeller



Time to recover market share: Lasting effects of supply chain disruptions on firm performance

Minje Park, Anita Carson, Rena Conti



The value of contractual commitments in robust supply chain network design

Amin Ahmadi Digehsara, Amir Ardestani-Jaafari, Shumail Mazahir



Digital divide in online retailing: the role of ecommerce fulfillment offerings

John-Patrick Paraskevas, Xiaodan Pan, Isaac Elking, Hyosoo Park



Platform design for the first mile of commodity supply chains

Sergio Camelo Gomez, Joann de Zegher, Dan Iancu

SD7 - TIE4: Experiment design
Location: Mont Royal II
 

Design of panel experiments with spatial and temporal interferences

Tu Ni, Iavor Bojinov, Jinglong Zhao



Estimating effects of long-term treatments

Chen Wang, Shan Huang, Yuan Yuan, Jinglong Zhao, Penglei Zhao



Content promotion for online content platforms with the diffusion effect

Yunduan Lin, Mengxin Wang, Max Shen, Heng Zhang, Renyu Zhang

SD6 - BO1: Behavior of employees
Location: Foyer Mont Royal I
 

Iterative or sequential? Effective workflow strategies for innovation tasks

Evgeny Kagan, Tobias Lieberum, Sebastian Schiffels, Christian Jost



The impact of historical workload on nurses’ perceived workload

Yi Chen, Carri Chan, Jing Dong



Can employees' past helping behavior be used to improve shift scheduling? Evidence from ICU nurses

Yixin Wang, Deena Costa, Zhaohui Jiang, John Silberholz

SD8 - SCM2: Toward resilient supply chains
Location: Foyer Mont Royal II
 

Combating excessive overtime in global supply chains

Chunya Jiao, Anyan Qi, Jiayu Chen



Supply disruption in multi-tier supply chains: competition and network configuration

Sean Zhou, Kevin Chen, Yixin Zhu



Building supply chain resilience and mitigating disruption risk through vertical integration

Ali Kaan Tuna, Robert Swinney, Nitin Bakshi

   
Coffee break 16:15-16:30 Coffee break Sun3
Location: Foyer at 3rd floor
SE 16:30-18:00 SE9 - RL4: Team work in retail operations
Location: Cartier I
 

Effect of gig workers’ voluntary work availability on task performance: Evidence from an online grocery platform

Reeju Guha, Daniel Corsten



The hidden cost of coordination: Evidence from last-mile delivery services

Natalie Epstein, Santiago Gallino, Antonio Moreno



The impact of formal incentives on teams: micro-evidence from retail

Antoine Feylessoufi, Francisco Brahm, Marcos Singer

SE1 - AI5: Online learning and scheduling
Location: Cartier II
 

Offline planning and online learning under recovering rewards

Feng Zhu, David Simchi-Levi, Zeyu Zheng



Learning to schedule in time-varying multiclass many server queues with abandonment

Yueyang Zhong, John Birge, Amy Ward



Dynamic scheduling with Bayesian updating of customer characteristics

Buyun Li, Xiaoshan Peng, Owen Wu

SE2 - HO5: Decision making in healthcare operations
Location: International I
 

An interpretable robust framework for sepsis treatment with limited resources

Lien Hong Le, Angela Lin, Dessislava Pachamanova, Georgia Perakis, Omar Skali Lami



The impact of increasing entry fee on emergency department demand: a territory-wide study

Eric Park, Hyun Seok {Huck} Lee, Timothy Rainer



Approximate dynamic programming for multiclass scheduling under slow-down

Jing Dong, Berk Gorgulu, Vahid Sarhangian

SE3 - RM5: Resource allocation
Location: International II
 

Online resource allocation under horizon uncertainty

Santiago Balseiro, Christian Kroer, Rachitesh Kumar



Online advance reservation with multi-class arrivals

Tianming Huo, Wang Chi Cheung



Tractable budget allocation strategies for multichannel ad campaigns

Huijun Chen, Ying-Ju Chen, Sunghyu Park, Dongwook Shin

SE4 - SM5: Matching and optimization
Location: Mezzanine
 

Stable matching with adaptive priorities

Federico Bobbio, Margarida Carvalho, Ignacio Rios, Alfredo Torrico



Matchmaking strategies for maximizing player engagement in video games

Xiao Lei, Mingliu Chen, Adam Elmachtoub



Activated benders decomposition for day-ahead itinerary planning in paratransit

Kayla Cummings, Alexandre Jacquillat, Vikrant Vaze

SE5 - SO5: Government and firms
Location: Mansfield 5
 

All-way stops

Jiasun Li



The effects of competition on corporate sustainability

Mike Gordon, Titing Cui, Esther Gal-Or, Michael Hamilton, Jennifer Shang



Competitive industry's response to environmental tax incentives for green technology adoption

Anton Ovchinnikov, Dmitry Krass

SE10 - SP5: Snap Presentation: Sustainable operations
Location: Mont Royal I
 

Does renewable energy renew the endeavor in energy efficiency?

Amrou Awaysheh, Christopher Chen, Owen Wu



Urban mining, critical material scarcity, and the renewable energy transition

Serasu Duran, Clara Carrera, Atalay Atasu, Luk N Van Wassenhove



The role of driver behavior in moving the electric grid to zero emissions

Leann Thayaparan, Georgia Perakis



Dynamic valuation and optimal control of a battery under performance degradation

Joonho Bae, Roman Kapuscinski, John Silberholz

SE7 - TIE5: Platform operations
Location: Mont Royal II
 

Stopping the revolving door: an empirical and textual study of crowdfunding and teacher turnover

Samantha Keppler, Jun Li, Andrew Di Wu



On the supply of autonomous vehicles in open platforms

Daniel Freund, Ilan Lobel, Jiayu Zhao



Algorithmic pricing, transparency, and discrimination in the gig economy

Daniel Chen, Gad Allon, Ken Moon

SE6 - BO2: Privacy and fairness in behavioral operations
Location: Foyer Mont Royal I
 

On the fairness of machine-assisted human decisions

Bryce Hunter McLaughlin, Jann Lorenz Spiess, Talia Gillis



Towards understanding the causes of developing biased algorithms by programmers

Mohammadreza Shahsahebi, Osman Alp, Justin Weinhardt, Alireza Sabouri



How good are privacy guarantees? Data sharing, privacy preservation, and platform behavior

Alireza Fallah, Daron Acemoglu, Ali Makhdoumi, Azarakhsh Malekian, Dmitry Mitrofanov

SE8 - SCM3: Mechanism design
Location: Foyer Mont Royal II
 

Designing incentive mechanisms to reduce public spending: A Field Experiment in Government Procurement

Marcelo Olivares



On the timing of auctions: the effects of complementarities on bidding, participation, and welfare

Hayri Alper Arslan, Alex Arsenault Arsenault-Morin, Matthew Gentry

   
MSOM Business Meeting and Reception Dinner 19:00-22:00 Reception dinner: MSOM Business Meeting and Reception Dinner
Location: Montreal Science Center
Date: Monday, 26/June/2023
MA 8:00-9:30 MA9 - RL5: Food waste and grocery industry
Location: Cartier I
 

Individualized substitution suggestions in online grocery retailing

Luigi Laporte, Srikanth Jagabathula, Daniel Corsten



Seeing beauty in ugly produce: a food waste perspective

Bin Hu, Zhen Han, Milind Dawande



Retailing strategies of imperfect produce and the battle against food waste

Haoran Yu, Burak Kazaz, Fasheng Xu

MA1 - AI6: Bandit and experiment
Location: Cartier II
 

Short-lived high-volume bandits

Jia Su, Ian Anderson, Paul Duff, Andrew Li



Markovian interference in experiments

Andrew Zheng, Vivek Farias, Andrew Li, Tianyi Peng



Diffusion limits of multi-armed bandit experiments under optimism-based policies

Anand Kalvit, Assaf Zeevi

MA2 - HO6: Incentive design for healthcare
Location: International I
 

Indication-based pricing for multi-indication drugs

Elodie Adida



Improving family authorizations for organ donation via budget-neutral contracts

Paola Martin, Diwakar Gupta



Optimal use of home hemodialysis using competitive incentive plans

Maryam Afzalabadi, Salar Ghamat, Mojtaba Araghi

MA3 - RM6: Choice model and assortment optimization 3
Location: International II
 

Active label acquisition for assortment optimization and product design

Mo Liu, Junyu Cao, Zuo-jun Max Shen



Randomized assortment optimization

Zhengchao Wang, Heikki Peura, Wolfram Wiesemann



Dynamic joint assortment and pricing through doubly high-dimensional contextual bandits

Junhui Cai, Ran Chen, Martin J. Wainwright, Linda Zhao

MA4 - SM6: Innovative service operations
Location: Mezzanine
 

On information disclosure in an observable shared waiting room

Yanting Li, Ricky Roet-Green



"Uber" your cooking: the sharing-economy operations of a ghost-kitchen platform

Junyu Cao, Feihong Hu, Wei Qi



Potty parity: process flexibility via unisex restroom

Setareh Farajollahzadeh, Ming Hu

MA5 - SO6: Energy and agriculture
Location: Mansfield 5
 

Path to energy sovereignty: Clean and affordable solutions for remote communities

Feyza G. Sahinyazan, Serasu Duran, Jayashankar Swaminathan



Outcome-based pricing for precision agriculture services

Heng Chen, Ying Zhang

MA10 - SP6: Snap Presentation: Supply chain management
Location: Mont Royal I
 

Effect of correlated supply uncertainty on buyer’s profit

Aadhaar Chaturvedi



Robust spare parts inventory management.

Zhao Kang, Ahmadreza Marandi, Rob Basten, Kok Ton de



Gender performance gap in small firms, explained by disruptions and resilience

Amrita Kundu, Kamalini Ramdas, Stephen J. Anderson



Strategic inventories in competitive supply chains under bargaining

Lucy Gongtao Chen, Weijia Gu, Qinshen Tang



Sell more, waste less

Mohammad Moshtagh, Yun Zhou, Manish Verma

MA7 - TIE6: Information and technology
Location: Mont Royal II
 

Information provision from a platform to competing sellers: the role of strategic ambiguity

Tal Avinadav, Tatyana Chernong, Noam Shamir



Information elicitation from teams of privacy-conscious experts

Marat Salikhov, Ruslan Momot



Human in the loop automation: ride-hailing with remote (tele-) drivers

Xiaoyang Tang, Saif Benjaafar, Zicheng Wang

MA6 - BO3: Behavioral operations in information era
Location: Foyer Mont Royal I
 

The Impact of Consumer Picking on Food Waste: A data-driven approach

Tobias Winkler, Fabian Schäfer, Alexander Hübner, Kai Hoberg



Nudging green but slow shipping choices in online retail

Yeonjoo Lee, Karen Donohue



The effect of planogram vertical location on sales: evidence from field experiments in convenience stores

Zahra Jalali, Maxime Cohen, Necati Ertekin, Mehmet Gumus

MA8 - SCM4: Sourcing management
Location: Foyer Mont Royal II
 

Outsourcing decision in the presence of supplier copycatting: a two-period approach

Shobeir Amirnequiee, Hubert Pun, Joe Naoum-Sawaya



Direct trade sourcing strategies for specialty coffee

Scott Webster, Burak Kazaz, Shahryar Gheibi



Last time buys during product rollovers: Manufacturer and supplier equilibria

Audrey Bazerghi, Jan A. Van Mieghem

   
Coffee break 9:30-10:00 Coffee break Mon1
Location: Foyer at 3rd floor
MB 10:00-11:30 MB9 - DEI: MSOM DEI Panel
Location: Cartier I
MB1 - AI7: Data-driven optimization and pricing
Location: Cartier II
 

Convex surrogate loss functions for contextual pricing with transaction data

Max Biggs



Holistic robust data-driven decisions

Amine Bennouna, Bart Van Parys



Conservative dynamic pricing with demand learning in presence of covariates

Amin Shahmardan, Mahmut Parlar, Yun Zhou

MB2 - HO7: Data-driven optimization and personalization in healthcare
Location: International I
 

Geographic virtual pooling of hospital resources: data-driven tradeoff between waiting and traveling

Yangzi Jiang, Hossein Abouee Mehrizi, Jan Van Mieghem



Policy optimization for personalized interventions in behavioral health

Jackie Baek, Justin Boutilier, Vivek Farias, Jonas Oddur Jonasson



Operational challenges in emergency service platforms in developing countries

Pieter van der Berg, Andre Calmon, Caitlin Dolkart, Andreas Gernert, Stef Lemmens, Maria Rabinovich, Gonzalo Romero

MB3 - RM7: Privacy in revenue management
Location: International II
 

Data privacy in pricing: estimation bias and implications

Ningyuan Chen, Ming Hu, Jialin Li, Sheng Liu



Privacy-preserving personalized recommender systems

Xingyu Fu, Ningyuan Chen, Pin Gao, Yang Li



Recommender systems under privacy protection

Can Kucukgul, Shouqiang Wang

MB4 - SM7: Platform and market operations
Location: Mezzanine
 

Redesigning VolunteerMatch’s search algorithm: toward more equitable access to volunteers

Vahideh Manshadi, Ken Moon, Scott Rodilitz, Daniela Saban, Akshaya Suresh



Mergers between on-demand service platforms: The impact on consumer surplus and labor welfare

Xiaogang Lin, Tao Lu, Xin Wang



Fairness regulation of prices in competitive markets

Zongsen Yang, Xingyu Fu, Pin Gao, Ying-Ju Chen

MB5 - SO7: Managing water and disaster
Location: Mansfield 5
 

Wastewater recycling capacity investment in urban water systems

Qian Luo, Buket Avci, Onur Boyabatli



Inequity in disaster operations management

Xabier Barriola, William Schmidt



Toward stormwater resilient cities: robust planning against extreme rainfalls

Aiqi Zhang, Sheng Liu, Wei Qi

MB10 - SP7: Service network optimization
Location: Mont Royal I
 

Combinatorial Auction Design for networked Returns: mitigating Demand Uncertainty and Externalities in Online Retail Marketplaces

Christina Johanna Liepold, Pedro Amorim, Maximilian Schiffer



Online matching with heterogenous supply and minimum allocation guarantees

Garud Iyengar, Raghav Singal



Cloud cost optimization: model, bounds, and asymptotics

Zihao Qu, Milind Dawande, Ganesh Janakiraman



Coins, cards, or apps: Impact of payment methods on street parking occupancy and wait times

Sena Onen Oz, Mehmet Gumus, Wei Qi



Packages, passengers, or both? The value of joint delivery and ride-hailing

Sheng Liu, Junyu Cao



Online facility location

Wei Qi, Junyu Cao, Yan Zhang

MB7 - TIE7: Buying, renting, and market
Location: Mont Royal II
 

Buy now or keep renting? A modular estimation framework for renter decisions in the Rent-to-Own business

Milad Armaghan, Metin Cakanyildirim, Andrew Frazelle, Divakar Rajamani, Daniel Glasky



Selling and renting mechatronics: digitally controlled physical goods

Xianfeng Meng, Anton Ovchinnikov, Guang Li



Signaling competition in two-sided markets

Omar Besbes, Yuri Fonseca, Ilan Lobel, Fanyin Zheng

MB6 - BO4: Service and behavioral operations
Location: Foyer Mont Royal I
 

Competition in optimal stopping: behavioral insights

Ignacio Rios, Pramit Ghosh



Asymmetries of service: Interdependence and synchronicity

Andrew Daw, Galit Yom-Tov



Not all lines are skipped equally: An experimental investigation of line-sitting and express lines

Abdullah Althenayyan, Shiliang Cui, Sezer Ulku, Luyi Yang

MB8 - SCM5: Innovative supply chain
Location: Foyer Mont Royal II
 

Supplier channel choice via online platform

Stephen Gilbert, Parshuram Hotkar, Chuanjun Liu



Blockchain supply chains, information leakage, and competition threats

Khalil Esmkhani, Agostino Capponi



Loyalty currency and mental accounting: do consumers treat points like money?

Freddy Lim, So Yeon Chun, Vlle Satopaa

   
Lunch and MSOM Fellow Talk 11:30-13:00 MSOM Fellow Talk 2
Location: Symposia Theatre
Lunch break Mon
Location: Foyer at 3rd floor
MC 13:00-14:30 MC9 - RL6: Fulfillment optimization
Location: Cartier I
 

E-commerce order fulfillment problem with a limited time window

Quan Zhou, Mehmet Gumus, Sentao Miao



Optimizing omnichannel fulfillment offerings in grocery retail

Chloe Glaeser, Ken Moon, Xuanming Su



Middle-mile consolidation network design: Maximizing profit through flexible lead times

Lacy Greening, Jisoo Park, Mathieu Dahan, Alan Erera, Benoit Montreuil

MC1 - AI8: Learning the best choice
Location: Cartier II
 

Optimizing and learning sequential assortment decisions with platform disengagement

Mika Sumida, Angela Zhou



Nested elimination: a simple algorithm for best-item identification from choice-based feedback

Junwen Yang, Yifan Feng

MC2 - HO8: Optimization for patients
Location: International I
 

Helping the captive audience: advance notice of diagnostic service for hospital inpatients

Nan Liu, Miao Bai, Zheng Zhang



Patient sensitivity to emergency department waiting time announcements

Jingqi Wang, Eric Park, Huiyin Ouyang, Sergei Savin



The impact of hospital and patient characteristics on psychiatry readmissions

Hossein Hejazian, Beste Kucukyazici, Javad Nasiry, Vedat Verter, Daniel Frank

MC3 - RM8: Resource-constrained revenue management
Location: International II
 

Cardinality-constrained continuous knapsack problem with concave piecewise-linear utilities

Carlos Cardonha, Miao Bai



Revenue management under a price alert mechanism

Nanxi Zhang, Jiang Bo, Zizhuo Wang



Fluid approximations for revenue management under high-variance demand

Huseyin Topaloglu, Yicheng Bai, Omar El Housni, Billy Jin

MC4 - SM8: Ride-hailing platforms
Location: Mezzanine
 

Price-waiting trade-offs in ride-hailing platforms

Aikaterini Giannoutsou, Andrew Daw



Shared-ride efficiency of ride-hailing platforms

Terry Taylor



Matching technology and competition in ride-hailing marketplaces

Kaitlin Daniels, Danko Turcic

MC5 - SO8: Sustainable operations
Location: Mansfield 5
 

Does legalizing marijuana degrade operational efficiency?

Suvrat Dhanorkar, Suresh Muthulingam, In Joon Noh



Does less information result in more? The role of information and specificity in take-back programs for clothing

Erin McKie, Anna Saez de Tejada Cuenca, Vishal Agrawal



Measuring and mitigating lead emissions in a deadly circular economy

Erica Plambeck, Amrita Kundu, Qiong Wang, Greg Forbes

MC10 - SP8: Snap Presentations: Queuing theory and application
Location: Mont Royal I
 

The value of service-age information in an observable M/G/1 queue

Lin Zang, Ricky Roet-Green, Yoav Kerner



Managing capacity reservation for low-priority strategic customers

Guanlian Xiao, Marco Bijvank



Queue visibility decisions in customer-intensive services

Junxue Zhang, Allen Chenguang Wu, Ying-Ju Chen



Rating and service quality prediction in online labor markets: models and implications

Guanting Wu, Hai Wang, Peter Zhang



On pricing a quality-diversified service with an option to stall

Ricky Roet-Green, Aditya Shetty



Need a quick ride or lower fee? Price and waiting time differentiation in ride-hailing platforms

Masoumeh Shahsavari, Emre Demirezen, Subodha Kumar

MC7 - TIE8: Market and technology
Location: Mont Royal II
 

Income pools for superstar markets

Timothy Chan, Ningyuan Chen, Craig Fernandes



The impact of AI technology on the productivity of gig economy workers

Dmitry Mitrofanov, Benjamin Knight, Serguei Netessine



Waiting experience in open-shop service networks: improvements via flow analytics & automation

Manlu Chen, Opher Baron, Avishai Mandelbaum, Jianfu Wang, Galit Yom-Tov, Nadir Arber

MC6 - BO5: Behavior in markets
Location: Foyer Mont Royal I
 

Behavioral externalities of process automation

Ruth Beer, Anyan Qi, Ignacio Rios



Measuring strategic behavior in the gig economy: multihoming and repositioning

Daniel Chen, Gad Allon, Ken Moon



Incentivizing healthy food choices using add on bundling

Nymisha Bandi, Maxime Cohen, Saibal Ray

MC8 - SCM6: Capacity management
Location: Foyer Mont Royal II
 

Project networks and reallocation externalities

Vibhuti Dhingra, Juan Serpa, Harish Krishnan



Robust capacity panning with general upgrading

Zhaowei Hao, Long He, Zhenyu Hu, Jun Jiang



The impact of profit differentials on the value of a little flexibility

Shixin Wang, Jiawei Zhang, Yichen Zhang

   
Coffee break 14:30-14:45 Coffee break Mon2
Location: Foyer at 3rd floor
MD 14:45-16:15 MD9 - RL7: Managing food waste in retail operations
Location: Cartier I
 

From Deals to Dumps: How in-store price promotions affect food waste and product cannibalization of perishable items in retail

Konstantin Wink, Fabian Schäfer, Sebastian Goerg, Alexander Hübner



Combatting food waste via joint pricing and perishable inventory optimization

Zichun Liu, Sentao Miao, Wei Qi



Optimal issuing and replenishment policy for a perishable product at an online retailer

Achal Goyal, Amar Sapra

MD1- AI9: Modeling choices
Location: Cartier II
 

On a Mallows-type model for (ranked) choices

Yifan Feng, Yuxuan Tang



Practical choice estimation from a machine learning perspective

Joohwan Ko, Andrew Li



Store-Specific Assortments in the Presence of Product Constraints

Mert Cetin, Victor Martinez-de-Albeniz

MD2 - HO9: Managing patients in healthcare
Location: International I
 

Patient selection by physicians in emergency departments

Mahdi Shakeri, Marco Bijvank



The cost of equity in appointment schedules: implications for specialty care clinics

CHESTER CHAMBERS, MAQBOOL DADA, SEMPLE JOHN, WILLIAMS KAYODE



Emergency department boarding: Quantifying the impact of inpatient admission delays on patient outcomes and downstream hospital operations

Huifeng Su, Lesley Meng, Rohit Sangal, Edieal Pinker

MD3 - RM9: Online resource allocation
Location: International II
 

Online reusable resource assortment planning with customer-dependent usage durations

Tianming Huo, Wang Chi Cheung



Assortment optimization for online multiplayer video games

Fan You, Thomas Vossen, Rui Zhang



Dynamic pricing for reusable resources: the power of two prices

Santiago Balseiro, Will Ma, Wenxin Zhang

MD4 - SM9: Experiment on platforms
Location: Mezzanine
 

Service rate differentiation for homogeneous impatient customers

Allen Wu, Wei You



Experimenting under stochastic congestion

Shuangning Li, Ramesh Johari, Kuang Xu, Stefan Wager

MD5 - SO9: Sustainable operations 2
Location: Mansfield 5
 

Dealing with groups: incentives and requirements for protecting tropical forests and improving welfare

Joann de Zheger, Dan Iancu, Erica Plambeck, Xavier Warnes



Friend or foe? How to compete against unsustainable knockoffs with open-source strategy and advertising

Fei Gao



From black to grey: improving access to antimalarial drugs in the presence of counterfeits

Jiatao Ding, Sasa Zorc, Michael Freeman

MD10 - SP9: Snap Presentation: Forecast and innovative operations
Location: Mont Royal I
 

Nailing prediction: experimental evidence on the value of tools in predictive model development

Paul Joseph Hamilton, Daniel Yue, Iavor Bojinov



Remanufacturing with innovative features: a strategic analysis

Can Baris Cetin, Georges Zaccour



Interactive optimization with unknown value function: illustrative application to sustainable sourcing in the apparel industry

Mirel Yavuz, Charles J. Corbett



Towards circular economy: Coexistence or encroachment in industrial symbiosis

Xiaoying Tang, Osman Alp, Yong He

MD7 - TIE9: Innovation operations
Location: Mont Royal II
 

Social globalization and design innovation

Long Yi, Jeffrey Furman, Po-Hsuan Hsu



AI chatbots in customer service: adoption hurdles and simple remedies

Evgeny Kagan, Maqbool Dada, Brett Hathaway



Advising entrepreneurs: optimal recommendation of alternatives

Zeya Wang, Morvarid Rahmani, Karthik Ramachandran

MD6 - BO6: Human-machine interaction
Location: Foyer Mont Royal I
 

Improving Human-algorithm collaboration: Causes and Mitigation of Over- and Under-Adherence

Maya Balakrishnan, Kris Ferreira, Jordan Tong



Human-centric AI for sequential decision-making: a case study on electric vehicle charging

Philippe Blaettchen, Park Sinchaisri



Multi-treatment forest approach for analyzing the heterogeneous effects of team familiarity

Minmin Zhang, Guihua Wang, Wally Hopp, Michael Mathis

MD8 - SCM7: Data-driven inventory management
Location: Foyer Mont Royal II
 

Inventory Control and Learning for One-Warehouse Multi-Store System with Censored Demand

Recep Bekci, Mehmet Gumus, Sentao Miao



The privacy-preserving data-driven inventory management

Lorraine Yuan, Elena Belavina, Karan Girotra



Learning to order for inventory systems with lost sales and uncertain supplies

Jiashuo Jiang, Boxiao Beryl Chen, Jiawei Zhang, Zhengyuan Zhou

   
Coffee break 16:15-16:30 Coffee break Mon3
Location: Foyer at 3rd floor
ME 16:30-18:00 ME9 - RL8: Logistics in retail operations
Location: Cartier I
 

Labor planning for last-mile delivery

Tolga Cezik, Tamar Cohen hillel, Liron Yedidsion



Courier Dedication vs. Sharing in On-Demand Delivery

Arseniy Gorbushin, Ming Hu, Yun Zhou



The whiplash effect: congestion dissipation and mitigation in a circulatory transportation system

Chaoyu Zhang, Ming Hu

ME1 - AI10: Bayesian method and machine learning application
Location: Cartier II
 

Diversified learning: Bayesian control with multiple biased information sources

Jussi Keppo, Michael Kim, Xinyuan Zhang



Strategic choices and routing within service networks: modeling and estimation using machine learning

Ken Moon

ME2 - HO10: Queuing application in healthcare
Location: International I
 

Treating to the priority in heart transplantation

Philipp Afèche, Sait Tunc, Sandıkçı Burhan



Targeted priority mechanisms in organ transplantation

Ruochen Wang, Sait Tunc, Matthew J. Ellis, Burhan Sandikci



Inventory-responsive donor management policy: a tandem queueing network model

Gar Goei Loke, Taozeng Zhu, Nicholas Teck Boon Yeo, Sarah Yini Gao

ME3 - RM10: Assortment and fairness
Location: International II
 

Optimal assortment design with fairness constraints

Wentao Lu, Ozge Sahin, Ruxian Wang



Online fair allocation of perishable resources

Chamsi Hssaine, Sean Sinclair, Siddhartha Banerjee



Marketplace Assortment Design

Myeonghun Lee, Hakjin Chung, Hyun-Soo Ahn

ME4 - SM10: Service operations 2
Location: Mezzanine
 

Oligopolistic competition in online marketplaces: equilibrium analysis and system coordination

Xinyi ZHOU, Lijian LU, Guillermo GALLEGO



Overbooking with bumping-sensitive demand

Rowena Gan, Noah Gans, Gerry Tsoukalas

ME5 - SO10: Allocating resource for sustainability
Location: Mansfield 5
 

Resource allocation under income disparity and valuation heterogeneity: redesigning the community solar business model

Siddharth Prakash Singh, Owen Wu



Allocation of Nonprofit Funds among Program, Fundraising, and Administration

Telesilla Olympia Kotsi, Arian Aflaki, Goker Aydin, Alfonso Pedraza-Martinez



Key factors for green product line extensions

Monire Jalili, Tolga Aydinliyim, Nagesh Murthy

ME10 - SP10: Snap Presentation: Retail and revenue management
Location: Mont Royal I
 

Giveaway strategies for a new technology product

Ali Lotfi, Mehmet A. Begen, Joe Naoum-Sawaya



Assortment and Price Optimizations under a Multi-Purchase Model

Milad Mirzaee, Elaheh Fata, Guang Li



Product line design vs. assortment optimization under the mixed multinomial logit model

Oliver Vetter, Niloufar Sadeghi, Cornelia Schön



Price and quality competition while envisioning a quality-related product recall

Amirhossein Jafarzadeh Ghazi, Salma Karray, Nader Azad



Is Your Price Personalized? Alleviating customer concerns with Inventory Availability information

Arian Aflaki, Qian Zhang

ME7 - TIE10: Value of prediction and information
Location: Mont Royal II
 

Can predictive technology help improve acute care operations? Investigating the impact of virtual triage adoption

Jiatao Ding, Michael Freeman, Sameer Hasija



Is kindness the magical spell? The role of information and reciprocity in revenue-sharing crowdfunding

Behrooz Pourghannad, Guangwen Kong, Laurens Debo

ME6 - BO7: Innovative retail operations
Location: Foyer Mont Royal I
 

Product variety in online fast fashion retailing

Jean-Sébastien Matte, Javad Nasiry, Mehmet Gumus



Optimizing inventory availability disclosures for brick-and-mortar stores

Dung Nguyen, Kai Hoberg, Walid Klibi



Does size matter for loyalty points redemptions?

Yang Chen, Anton Ovchinnikov, Nicole Robitaille

ME8 - SCM8: Supply chain network optimization
Location: Foyer Mont Royal II
 

Data-driven reliable facility location design

Shen Hao, Mengying Xue, Zuojun Max Shen



A Random Model of Supply Chain Networks with an Application to the Guaranteed Service Model

Philippe Blaettchen, Andre Calmon, Georgina Hall



Modeling supply chain network with semiparametric matrix variate factor models

Zhaocheng Zhang, Weichen Wang, Jing Wu

   

 
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