SMEs STRATEGIC BEHAVIOUR: IMPLICATION ON THEIR E-COMMERCE ADOPTION AND CUSTOMER RESPONSIVENESS

Joshua Ofori-Amanfo¹, Florence Newman², Juliet Ohenewaa Siaw³, Prosper Biaka Konlan⁴

¹University Of Ghana, Ghana; ²University of Ghana, Ghana; ³University of Ghana, Ghana; ⁴University of Ghana, Ghana

EXPLORING THE BARRIERS AND IDENTIFYING STRATEGIES FOR EXPRESS COURIER SERVICES IN USING CROWDSOURCED LAST-MILE DELIVERY (CSLMD); A STUDY BASED ON THE SRI LANKAN EXPRESS COURIER MARKET

Nipuni Piyasena, Associate Prof. Ferry Jie, Dr.Violetta Wilk, Dr.Saiyidi Mat Roni

Edith Cowan University, Australia

An end-to-end GHG emissions assessment for transitioning to a decarbonized parcel supply chain

Suriyan Jomthanachai¹, Janya Chanchaichujit², Sreejith Balasubramanian³

¹Prince of Songkla University, Thailand; ²Prince of Songkla University, Thailand; ³Middlesex University, Dubai, United Arab Emirates

The adoption of longer customer lead time in last-mile delivery: benefits, barriers and contingent factors

Yi Liu¹, Vaggelis Giannikas¹, Fotios Petropoulos^1,2

¹School of Management, University of Bath, United Kingdom; ²Makridakis Open Forecasting Center, University of Nicosia, Cyprus

A Study on the Consumer Perception of Overpackaging in E-commerce Using Topic Modelling Analysis

Jin Ju Kim¹, Hyunmi Jang²

¹Graduate School of International Studies, Pusan National University, Korea, Republic of (South Korea); ²Graduate School of International Studies, Pusan National University, Korea, Republic of (South Korea)