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Unraveling the impact routines of explainable artificial intelligence on AI-assisted decision-making: a socio-technical theory perspective
P. Wang, H. Ding, Q. Long
School of Information Management, Central China Normal University, China
Based on socio-technical system theory, this study aims to unravel the interaction effect of technical attributes (offering explainable artificial intelligence, XAI) and social factors (algorithm aversion, trust propensity) on human trust to AI and AI-assisted decision-making performance. This study takes a lab experiments approach in the scenario of cross-border e-commerce product selection task. A cross-border e-commerce product selection experiment platform was designed, and 78 candidates were recruited. Configuration analysis was conducted based on the final 69 valid data sets. The findings indicate that, while offering XAI, the behavioral trust to AI can be improved;no matter the trust propensity being high or low, while they don’t have algorithm aversion perception, the AI-assisted decision-making performance can also be improved.
Evolutionary Game Analysis of Network Social Organizations Participating in Collaborative Refuting Rumors under Emergencies
[Purpose/Significance]Network social organizations is an emerging force that cannot be ignored in the evolution of network public opinion. The research on the problem of cooperative refuting rumors led by government and supplemented by network social organization and the public is of enlightening significance for deepening the mechanism of network cooperative refuting rumors under emergencies.[Methods/Procedures]Based on the evolutionary game theory, this paper constructs a dynamic model of bounded rational network social organizations and the public, analyzes the evolutionary stability strategies and evolutionary paths of both sides of the game under different government supervision, and uses Matlab software combined with novel coronavirus(COVID-19) to simulate the situation [Results/Conclusion]The results show that the initial willingness of the players has an impact on the strategy selection, and appropriate rewards and punishments, reducing the misjudgment rate of information review, strengthening the supervision of online public opinion situation and reducing the extra cost of high-quality rumor information can effectively promote the online social organizations to publish high quality rumor information; Guiding by government policies, cultivating public information literacy, strengthening supervision, distinguishing rewards and punishments, and optimizing the government information audit mechanism are conducive to giving full play to the synergy between online social organizations and the public, and improving the efficiency of government network rumor dispelling under emergencies.
数据协同情境中社交媒体知识共享影响因素及其组态研究
Y. Song1, Y. Liu1,2
1School of Business and Management, Jilin University, China; 2Institute for Digital Economy & Artificial Systems, Xiamen University & Moscow Lomonosov University,