Overview and details of the sessions of this conference. Please select a date or room to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
Merging Coursework with Real World Experience: Testing User Experience in a Science Agency
Suzie Allard Allard1, Dania Bilal1, Rachel Fleming-May1, Amy Forrester1, Mike Frame2, Regina Mays3, Carol Tenopir1
1School of Information Sciences, The University of Tennessee, Knoxville, TN, USA; 2United States Geological Survey; 3University of Tennessee Libraries, Knoxville, TN, USA
Partnerships between industry and universities can provide opportunities for students to engage in real-world experiences and when done well, can deepen collaborations, creating mutually beneficial experiences for all stakeholders. One such partnership between the University of Tennessee, School of Information Sciences Master of Information Science program and the U.S. Department of Energy’s Oak Ridge National Laboratory Neutron Science Directorate (NScD) supported a student experiential learning project to put theory into practice. In spring and summer 2017, students participating in the Institute of Museum and Library Services “Experience Assessment” (UX-A) program completed a multi-pronged assessment of the usability and user experience of the NScD website. UX-A combines coursework, training, and hands-on experience to prepare future information professionals with assessment and user experience expertise. The UX-A research project presented the students with a real-world problem that tested their knowledge, skills, and creativity to find a solution, work through it, and contribute to an organization.
The Business Intelligence Group at the University of Illinois at Urbana-Champaign: A Case Study
University of Illinois at Urbana-Champaign, United States of America
The Business Intelligence Group (BIG) at the iSchool at the University of Illinois at Urbana-Champaign is a student consulting organization providing consulting and advisory services to client organizations. BIG’s primary service offerings are providing strategies in the fields of knowledge management, data analytics, business research, and technology-based business development. As an experiential learning platform, BIG engages students with real-world projects designed by client organizations from both private and public sectors. By forming strong partnerships with other universities, BIG has been able to source a variety of project types from start-up companies as well as multinational corporations, which provides diverse learning opportunities for student consultants. This case study discusses the background and work process of BIG.
The Heinz College Risk and Regulatory Innovation Center Sponsored by PwC
Ramayya Krishnan, Alessandro Acquisti, Alka Patel
Carnegie Mellon University, United States of America
In 2017, the Heinz College of Information Systems and Public Policy at Carnegie Mellon University established the Risk and Regulatory Services Innovation Center Sponsored by PwC. Leveraging CMU’s world-class thought and research leadership with PwC’s strategic client-engagement expertise, the Center conducts research on data analytics, information privacy and security, and other critical areas in the risk/regulatory/compliance sphere. The Center has initiated over 13 projects, connecting a dozen CMU faculty across five Colleges with numerous PwC professionals. This case study will provide highlights from projects funded by the Center. Our case study/presentation will share insights on how, working closely with PwC resources, CMU faculty, students, and staff have been researching and developing solutions to help industry and public sector entities solve some of their biggest challenges. We will discuss Center origin and development, its research projects, leveraging value-added university-wide opportunities and lessons learned partnering with industry.