Managing Complexity: Framework of Development Management in the Social Sector
Maitrayee Mukerji, Priyanka Chhaparia, Simrita Kaur Takhtar
Indian School of Development Management, India
Abstract
The different models of management have evolved over time in response to challenges and issues, and to respond to real-world problems. These challenges have increasingly become more complex since the last decade and are now referred to as grand challenges or wicked problems. The persistence of wicked problems—complex, systemic issues like poverty, climate change, and health crises—alongside the emergence of new ones has underscored a critical paradox– the increasing inequality amidst rising global prosperity (Rittel & Webber, 1973). The United Nations Sustainable Development Goals (SDGs) represent a global framework aimed at addressing these challenges, yet diverse institutions such as non-profits, social enterprises, civil society organizations, and government agencies have had limited, localized impact (Ferraro et al., 2015). Scaling these interventions for broader impact to achieve Sustainable Development Goals (SDGs) has proved to be a critical challenge. In such a scenario, management tools can act as a leverage point for scaling and amplifying results across sectors (Mazzucato, 2018). However, due to the inherent complexities of the social sector, traditional management frameworks drawn from business, public administration, or social work are often inadequate. There is a need to reimagine management for the social sector, considering its unique challenges and opportunities (George et al., 2016). Against this backdrop, the discipline and practice of Development Management has emerged, one that caters specifically to the needs of Social Purpose Organizations (SPOs) and addresses the changing developmental context, ensuring that management principles are aligned with SDGs and systemic impact (Thomas, 1999).
Development management refers to the application of management practices in the context of development interventions. It involves adapting management principles to address complex social, political, and economic issues, with the goal of improving the effectiveness and sustainability of development efforts. Alan Thomas (1999) emphasizes that development management is distinct from general management because it deals with, a) wicked problems (social issues that are complex, multi-dimensional, and difficult to solve with conventional methods), b) multiple stakeholders (working with diverse groups, including government agencies, NGOs, communities, and international bodies, often with conflicting interests and objectives), and c) ethical concerns (navigating power dynamics, inequality, and the responsibilities of those intervening in development processes). Thomas also highlights the adaptive nature of development management, stressing the need to continuously learn, adjust strategies, and respond to changing circumstances in the development field.
A specialized course focused on development management can ensure that professionals lead with purpose, ethics, scalability, and inclusivity. Skill building should be aimed at equipping professionals with the tools, approaches and perspectives to design, implement, and evaluate development projects that align with SDGs and in response to contextual needs, not just organizational objectives. The modules should be aligned with the tenets of fostering adaptive thinking, collaboration across sectors, participatory decision-making, and a deep understanding of context-specific challenges.
The paper proposes to study different models of development management in the global north and in the global south to identify the axioms of this emerging discipline both in educational space and also in practice. Such a comparative study and exploration can help towards the building of a framework to support organisations and educational institutions in operating with purpose and for greater social impact.
References
Ferraro, F., Etzion, D., & Gehman, J. (2015). Tackling grand challenges pragmatically: Robust action revisited. Organization Studies, 36(3), 363-390.
George, G., Howard-Grenville, J., Joshi, A., & Tihanyi, L. (2016). Understanding and tackling grand challenges through management research. Academy of Management Journal, 59(6), 1880-1895.
Mazzucato, M. (2018). Mission-oriented research & innovation in the European Union: A problem-solving approach to fuel innovation-led growth. European Commission.
Rittel, H. W., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155-169.
Thomas, A. (1999). What makes good development management? Development in Practice, 9(1-2), 9-17.
Narrative Approaches to Change: Institutionalising Responsible Management Education in Business Schools
Kai Huang1, Jiawen Wu2
1Henley Business School, University of Reading, United Kingdom; 2Jyväskylä University School of Business and Economics, University of Jyväskylä, Finland
This study explores how narratives, particularly in soft-type reporting, reflect and drive organisational changes, focusing on sustainability reporting in higher education, specifically business schools. Narratives, by organising events temporally, offer insights into the ongoing process of organisational change, rather than just outcomes. The research employs the conceptual framework of Rantakari and Vaara (2017), analysing narratives across four dimensions to understand institutionalisation and change in business schools via PRME reports. Through qualitative analysis of PRME reports and interviews with PRME teams, the study investigates how responsible management education (RME) is institutionalised and how business schools strategically use sustainability reporting.
Breaking the Enchantment: Variations Between City Biodiversity Plans and Possible Pathways for Reliable Solutions in Nature Restoration
Valtteri A. Aaltonen
University of Helsinki, Finland
In 2024, an increasing number of cities and regions in Finland and globally have unveiled strategies for conserving biodiversity within their jurisdictions. This trend corresponds with the pressing need to address the climate and ecological crises currently destabilizing our planet's life support systems and societal structures also present in contemporary legislation, such as the European Union (EU) Biodiversity Strategy, EU Climate Law, and still uncertain EU Nature Restoration Law. The decade 2020-2030 is also the United Nations Decade on Ecosystem Restoration. However, upon closer examination of cities’ biodiversity plans, variations emerge in how human-nonhuman, multispecies, relationships within these are depicted documents. Furthermore, local contexts in different cities shape the vocabularies and framings found in these plans. Therefore, this study focuses on how iterations are necessary for building an understanding of how biodiversity plans in different cities could be updated and implemented effectively for resulting nature restoration.
This study presents an analysis of two sets of data 1) biodiversity plans in urban governance, and bilateral dialogues (research participant interviews with dialogical methods) where sustainability / biodiversity officers in cities reflect on problems and solutions in the implementation of nature restoration as part of their governance practices. In addition to providing a foundational understanding of these governance documents and the experiences of city officers, this paper proposes avenues for future research and practical implementation.
The Finnish term for biodiversity, "luonnon monimuotoisuus," is abbreviated as LUMO, which evokes another word "lumous". ‘Lumous’ can be translated into English as enchantment.
The promise and pitfalls of corporate nature strategy: A research agenda
Rajat Panwar1, Frederik Dahlmann2, Céline Louche3
1Oregon State University, US; 2University of Warwick, UK; 3University of Waikato, NZ
This paper develops a critical research agenda on the role of business recognizing its embeddedness within both nature and society. Specifically, we outline a framework that draws on latest insights from ecological and environmental sciences, incorporating literature on concepts such as biodiversity, ecocide, nature-positive, ecosystem regeneration, and nature-based solutions, before connecting these to emerging findings in the field of business and management. By mapping the evolving landscape of nature-related discussions in corporate sustainability discourse, our aim is to identify both gaps and emerging opportunities within these literatures with a specific focus on the challenges related to measurement and management. Finally, we critically reflect on how management scholars and practitioners can meaningfully engage with knowledge from other disciplines to develop inclusive and effective corporate nature strategies that avoid epistemological capture or the dominance of any single worldview.
Spillover Effects at the Interface Between Environmental and Socioeconomic Sustainable Development Goals and Activities: New Insights into Multinational Companies Operating in Asia
David S. A. Guttormsen1,2, Lailani Alcantara3
1USN School of Business, University of South-Eastern Norway (USN), Norway; 2Thammasat Business School, Thammasat University, Thailand; 3School of Management, Ritsumeikan Asia Pacific University (APU), Japan
The paper addresses how the activities of Multinational Corporations frequently traverse the environmental and socioeconomic realms of Sustainable Development Goals.
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