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Workshop 11a: Work in the Age of Intelligent Machines: Key Dilemmas for the Information Community
1:30pm - 3:00pm
Work in the Age of Intelligent Machines: Key Dilemmas for the Information Community
C. Oesterlund, M. H. Jarrahi, C. T Wolf, M. Willis, K. Boyd
This half-day workshop aims to promote discussion and disciplinary convergence on the topic of work in the age of intelligent machines. The use of intelligent machines-- digital technologies that feature data-driven forms of customization, learning, and autonomous action-- is rapidly growing and has and will continue to impact a number of industries and domains. The iSchool community is uniquely situated in this landscape as a community of researchers, educators, and practitioners with a tradition of studying, supporting, and educating professionals working at the nexus between people, information, and technologies. This workshop aims to answer three questions: 1) what is new about intelligent machines today and how are they changing the nature of work; 2) how do these issues impact the iSchool community specifically; and 3) what should a forward-facing agenda for the iSchool community on the topic of work in the age of intelligent machines include? This workshop builds on an ongoing NSF Research Coordination Network (RCN) (NSF 17-45463, https://waim.network/).