Preliminary Conference Agenda

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Presentations

Poster Session
Time: 02/Apr/2019: 5:00pm-6:00pm · Location: Hall of Distinction

Leaving No One Behind: Preparing China’s Public Librarians for Providing Multicultural Services to Ethnic Minorities

L. Zhou1, C. Cui1, T. Zijlstra2

1Wuhan University, China, People's Republic of; 2University of Derby, UK

This research aims to develop a guideline for training China’s public librarians for the provision of multicultural services to ethnic minorities. This poster reports on the findings drawn from a pilot study, in which a qualitative case study approach was employed. Yanbian Library, the regional central library of China’s Yanbian Korean Autonomous Prefecture, was selected as a case study. 10 library professionals were interviewed using a semi-structured interview script. All interviews were digitally recorded, transcribed, and analysed using a thematic analysis approach. The analysis pointed to six core capabilities for multicultural services, namely, library professional capabilities, multilingual capabilities, minority culture awareness, special collection development capabilities, technological capabilities, and service management capabilities.

 
 
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