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SIE 10: Information Technologies and Knowledge Representation for the Benefit of Diverse & Marginalized Communities of Users
3:30pm - 5:00pm
Information Technologies and Knowledge Representation for the Benefit of Diverse & Marginalized Communities of Users
A. Rorissa, D. Potnis, H. Iyer, N. T. Versaggi
This Session for Interaction and Engagement is meant to stimulate a vibrant discussion mainly focusing on how information technologies and knowledge representation systems can be leveraged to benefit diverse & marginalized communities of users. In particular, we will focus on: (1) the challenges and opportunities associated with the application of information and communication technologies for the development of marginalized communities across the world by extending the people-process-technology paradigm grounded in the business process management literature, by adding “information” as a new dimension, and (2) design of information & knowledge representation systems, including ontologies, for domains less known to diverse user groups and development of taxonomies for multinational enterprises located in different parts of the world. The information dimension would frame the discussion centering on information access, use, organization, policies, and security, with the potential to inform the design and use of emerging technologies and systems to effectively serve diverse user communities.