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Session Overview
Session
23 SES 11 B: Philanthropy
Time:
Thursday, 29/Aug/2024:
13:45 - 15:15

Session Chair: Sofia Viseu
Location: Room B127 in ΘΕΕ 02 (Faculty of Pure & Applied Sciences [FST02]) [Floor -1]

Cap: 45

Paper Session

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Presentations
23. Policy Studies and Politics of Education
Paper

Philanthropy Enactment in Portuguese Public Schools: An Empirical Study on a Digital Education Program Promoted by a Private Foundation

Erika Martins, Sofia Viseu

Universidade de Lisboa

Presenting Author: Martins, Erika

This presentation aims to explore how interventions by non-state actors are received, adopted, and ultimately enacted in public schools. Specifically, the paper presents an empirical study focused on the perceptions of school actors in public schools in Portugal regarding a digital education program promoted by a private foundation. According to previous literature, there has been a growing emphasis on the involvement of private political actors, such as philanthropists, think tanks, and edu-businesses, in education governance worldwide and in Portugal (Lubienski et al., 2022; Viseu & Carvalho, 2021). These actors have been active in using new strategies, including networking and knowledge brokerage to influence education policies (Avelar, 2021; Fontdevila et al., 2019; Viseu, 2022). However, the study of the actions and effects of private political actors within schools continues to be an underexplored field.

To address this gap, this study use “policy enactment” (Ball et al., 2012) as a starting point to capture the different positions of school actors in “doing school” (Maguire et al., 2015). With this theoretical approach, we seek to highlight the non-deterministic nature of interventions by private political actors in public schools, focusing on the different translations, interpretations, and recontextualizations by school actors.

To this end, the study focuses on the enactment by public Portuguese public schools to DigitALL program from the Vodafone Portugal Foundation. This program started in 2020 and so far evolved 7,000 students and 1,300 teachers. After applying for the program, the selected schools benefit from a comprehensive package that includes a digital platform, digital curriculum, student kits containing electronic circuits and motherboards, in-person teacher training, and weekly 50-minute classes guided by trained monitors. DigitALL program design confirms the argument of Spreen and Kamat (2018), in which non-state actors “are not only beginning to control curriculum content and testing in countries, they also make decisions about who teaches and under what conditions” (p. 111). The government, as a privileged ally of the new philanthropy, endorsed the institutional partnership established with the Vodafone Portugal Foundation, as the DigitALL program aims to develop digital and social skills; provides teacher training and “quality scientific and pedagogical digital educational resources” (Director of Directorate-General for Education available at Fundação Vodafone Portugal, 2022b).

In this scenario, we aim to contribute to discuss the interventions made by non-state actors in public schools as signs of privatization (Ball, 2007; Quilabert & Moschetti, 2022). Furthermore, we seek to identify how these initiatives align with an educational reform agenda that emphasizes performance policies, assessments, platformization and public-private partnerships (Verger et al., 2022; Williamson, 2019).


Methodology, Methods, Research Instruments or Sources Used
The study follows a qualitative, exploratory and descriptive approach to understand the representations of individuals involved in the interpretation, translation and recontextualization of DigitALL in participating schools. To this end, data collection involved documentary scrutiny, and interviews.
Among the 12 school clusters participating in the DigitALL program between 2022-2023, 9 agreed to collaborate with the research. The school clusters selected the interviewees who would best contribute to our research objectives. Consequently, each interview session had the participation of different actors, including the school principal or vice-principal, the program coordinator or ICT teacher and other teachers directly involved in the program, totaling 15 interviewees. The interviews focused on the reasons for enrolling the program and the initial expectations that justify adherence to the DigitALL program and the perceived effects resulting from the program intervention (translation and recontextualization). The semi-structured interviews followed this script in a flexible and informal way, allowing interviewees to address issues they considered most relevant or introduce new topics. With the consent of the participants, the interviews were recorded, transcribed, and sent to the interviewees for verification. The names of interviewees and school groups were kept confidential.
We also conducted an interview with the manager of the Portugal Vodafone Foundation. This interview aimed to explore various aspects of the program, including its structure, operationalization, relationships with schools and other partners, expected results and future perspectives, helping to understand the documents we gathered in the previous phase.
The documentary analysis centered on primary sources involved the ‘Action Plan for School Digital Development’ and the ‘Educational Project’ of the 9 participating school clusters and the main reports, websites, and social media of the program in Portugal and its equivalents in Europe. We also analyzed the ‘Curriculum programs’ planned for the 6 years of the DigitALL program.
Data analysis was carried out using different approaches. Initially, we examined data relating to the characteristics of schools and the institution’s infrastructure. Subsequently, we systematically organized the data according to the research objectives. This method allowed us to gain a comprehensive understanding of relevant information related to program enactment in schools. Simultaneously, we carried out a sequential analysis of the interviews, preserving the school contexts and seeking to identify unique ways of appropriating and reinterpreting the program within and in relation to school environments.

Conclusions, Expected Outcomes or Findings
The ongoing study indicates that there are comprehensive aspects that explain the processes of reception (and receptivity) of DigitALL in schools, as well as the processes of translation and interpretation of the program in its most operational dimensions. However, the data also showed that there are different translation and interpretation processes, especially regarding schools’ representations of the meaning of interventions by non-state actors in school life and management.
The analysis revealed that schools adhered to the DigitALL program to improve the provision of public education, considering local needs and resources, and aligning teaching with the digital era. Thus, most interviewees view positively the involvement of non-state actors (including their focus on performance, sustainability, and outsourcing) in education.
However, although the program is seen as a way of guaranteeing the provision of public education, the interviewees presented different conceptualizations (institutional elaborations) about the role of philanthropic intervention in their schools. For some, these interventions seem to be understood mainly as a way for the school to acquire more human and material resources; for others, implementing the program at school seems to be perceived more in terms of the potential to improve their competitive position in their territory.
The study of the DigitALL program in Portugal reveals both the promise and complexity of incorporating philanthropic digital education initiatives into public schools. Although the program is viewed positively, its uniform design encounters diverse local interpretations and enactments. To date, this research highlights the importance of understanding the intricate dynamics of policy enactment in education, particularly as it relates to the role of private actors in the public domain.

References
Avelar, M. (2021). Disrupting education policy: How new philanthropy works to change education. Peter Lang.
Ball, S. (2007). Education plc: Understanding private sector participation in public sector education. Routledge.
Ball, S., Maguire, M., & Braun, A. (2012). How schools do policy: Policy enactments in secondary schools. Routledge.
Fontdevila, C., Verger, A., & Avelar, M. (2019). The business of policy: A review of the corporate sector’s emerging strategies in the promotion of education reform. Critical Studies in Education, 1–16. https://doi.org/10.1080/17508487.2019.1573749
Lubienski, C., Yemini, M., Maxwell, C., & Steiner-Khamsi, G. (Orgs.). (2022). The rise of external actors in education: Shifting boundaries globally and locally. Policy Press.
Maguire, M., Braun, A., & Ball, S. (2015). ‘Where you stand depends on where you sit’: The social construction of policy enactments in the (English) secondary school. Discourse: Studies in the Cultural Politics of Education, 36(4), 485–499. https://doi.org/10.1080/01596306.2014.977022
Quilabert, E., & Moschetti, M. C. (2022). ‘Most Likely You Go Your Way (and I’ll Go Mine)’: School-level enactment of an educational innovation policy in Barcelona. European Educational Research Journal, 147490412211214. https://doi.org/10.1177/14749041221121477
Spreen, C. A., & Kamat, S. (2018). From billionaires to the bottom billion: Who’s making education policy for the poor in emerging economies? Em A. Draxler & G. Steiner-Khamsi (Orgs.), The state, business and education: Public-private partnerships revisited. Edward Elgar Publishing.
Verger, A., Maroy, C., & Grek, S. (2022). World yearbook of education 2021 accountability and datafication in the governance of education (First edition). Routledge, Taylor & Francis Group.
Viseu, S. (2022). New philanthropy and policy networks in global education governance: The case of OECD’s netFWD. International Journal of Educational Research, 114, 102001. https://doi.org/10.1016/j.ijer.2022.102001
Viseu, S., & Carvalho, L. M. (2021). Policy Networks, Philanthropy, and Education Governance in Portugal: The Raise of Intermediary Actors. Foro de Educación, 19(1), 81–104.
Williamson, B. (2019). Policy networks, performance metrics and platform markets: Charting the expanding data infrastructure of higher education. British Journal of Educational Technology, 50(6), 2794–2809. https://doi.org/10.1111/bjet.12849


23. Policy Studies and Politics of Education
Paper

Practices of New Philanthropy: Reconfiguring Power and Legitimacy in Educational Governance

Lucas Cone1, Hanne Knudsen2, Lisa Rosén Rasmussen2

1University of Copenhagen, Denmark; 2Aarhus University, Denmark

Presenting Author: Cone, Lucas; Knudsen, Hanne

Corporate private foundations with vast financial resources are taking on an increasingly proactive and influential role in shaping educational aims, practices, and institutions around the world (Srivastava & Oh, 2010; Ball and Olmedo, 2011; Lubienski et al. 2022; Parreira de Amaral et al. 2019). While the concrete involvement of foundations reflects the historical specificities of different contexts, the increasing entanglement of private foundations in public education and state schooling has been interpreted as reflecting a broad shift in the work of foundations toward new forms of “hands-on” or “new” philanthropy in which foundations move from a contributory to a disruptive role (Horvath & Powell, 2016; Wilson, 2014). Framed in terms of educational governance and politics, this shift places major pressure on the conceptual and practical boundaries of conventional democratic control, delegations of responsibility, and framings of legitimacy.

The shifting grounds for articulating and enacting democratic control and legitimacy is especially salient in the context of European education and the region’s historical forms of welfare governance. While private foundations in the US and other contexts are, by now, an established (if controversial) part of educational governance, recent scholarship emerging across Europe points to important problematics regarding the effects of current philanthropic practices on the conventional divisions of power and democratic practices of accountability characteristic of European welfare states (Rasmussen, 2022; Avelar & Ball, 2019). Such effects pose a significant challenge to the notion of legitimacy as grounded in a chain of delegation, accountability, and trust, where voters authorize politicians to make decisions – on the priorities of public education, for example – and politicians then delegate the responsibility for implementing policies to civil servants (Strøm 2000). This is obviously different when it comes to private foundations: While foundations are legal actors attributed a status as charitable organizations by the political system, they do not themselves hold a role in the processes that make up the political system.

In this paper, we set out to explore empirical changes and reconfigurations of power and legitimacy in educational governance as corporate private foundations take on a proactive label of “change-makers” in public education. Situating our work within the historical context of the Danish welfare state, we set out to explore how legitimacy in public education is (re)constructed and altered through the practices of “new philanthropy” as a set of practices marked by increasing amounts of money, extended public-private partnerships, and new forms of educational knowledge production. We ask: How do corporate private foundations describe their responsibility for the change they aim at? And through what kind of practices are their investments in systematic change articulated and implemented?

In the paper, we respond to these questions through a case-based analyses focused on situating the practices of the two largest Danish foundations currently involved in the education sector: The Lego Foundation and the Novo Nordisk Foundation. Drawing on theoretical approaches that can help approach reconfigurations of power and control in educational practices (Alaimo & Hekman, 2008; Brøgger, 2018; Deleuze, 1992; Foucault, 1977; Powell & Menendian, 2011), we are interested in extrapolating the broader historical and governmental dynamics at play in how foundations shape ideas of legitimacy by actively transgressing conventional governance arrangements and hierarchies. Theoretically, this includes perspectives that open to discuss the soft power of seduction and affectivity (Dernikos et al., 2020) as important factors when it comes to understanding new philanthropic practices. Through in-depth case analyses, the paper highlights the performative effects of enacting new philanthropy in relation to three interrelated practices: 1) new constructions of actors, 2) emerging forms of affective control, and 3) new forms of knowledge production.


Methodology, Methods, Research Instruments or Sources Used
In this paper we address the practices of private foundations in the field of school and education. With a particular interest in questions of governance and legitimization in European contexts shaped by a strong tradition for welfare governance and public educational values, we build our problematization on a selective case study of two recent projects launched within the Danish educational field by private foundations. These are, respectively, the Playful Learning initiative by the Lego Foundation and the LIFE project developed by the Novo Nordisk Foundation. Through an extrapolative reading of the two projects, the paper aims to hypothesize novel tendencies and provocations in the practices of private foundations that point to radical changes in the established order of how educational governance and pedagogical development are to take form.
Concretely, the paper builds on a gathering of empirical material generated through 2023 and Spring 2024 involving interviews, observations, website data, promotional material, and a survey of actors engaged in or affected by the increasingly large and long partnerships that characterize the two foundations.

Conclusions, Expected Outcomes or Findings
The paper’s findings highlight three interrelated practices emerging through our analyses of new philanthropy in Denmark with implications for the European educational research field.
First, we show how foundations are involved in new constructions of actors, i.e. how they connect with, create expectations for, and partner with actors (Brunsson & Sahlin 2000). Building on examples from the LEGO Foundation and Novo Nordisk Foundation, we question how different actors and their conditions of possibility are themselves performatively configured through the discursive-material work of foundations. This involves for instance appointing and connecting with relevant partners, naming and appointing ambassadors, creating career paths for professional teacher.
Second, we explore emerging forms of control found in the increasingly proactive and affective practices of foundations. Drawing on different theorizations of power and control in contemporary forms of governance (Deleuze 1992; Dernikos 2020; Rose & Miller, 2010; Foucault, 1991; Thorup, 2013), we question how the current practices of the two foundations indicate a move away from practices of goal-setting, evaluation, and institutionalised discipline toward a broad valuation of innovation and potentiality that transgress the established national-political frameworks of education policy. This shift, we suggest, opens possibilities for both scaling up through conceptual control and scaling down through new forms of modularization.
Third, we examine how the two foundations draw on different sources of legitimacy in their positioning as changemakers that seek to look further and deeper than conventional forms of educational governance. By comparing the work of the Lego and Novo Nordisk foundations with other foundations involved in shaping public education, we discuss the implications of the two foundations’ practices as knowledge producers and brokers that seek to generate futures and solutions rather than situate their contributions within or as compensations for established political goals.

References
Alaimo, S., & Hekman, S. (Eds.). (2008). Material Feminisms. Indiana University Press.

Avelar, M., & Ball, S. (2019). Mapping new philanthropy and the heterarchical state: The Mobilization for the National Learning Standards in Brazil. International Journal of Educational Development, 64, 65–73. https://doi.org/10.1016/j.ijedudev.2017.09.007

Brunsson, N., & Sahlin-Andersson, K. (2000). Constructing organizations: The example of public sector reform. Organization studies, 21(4), 721-746.

Brøgger, K. (2018). The performative power of (non)human agency assemblages of soft governance. International Journal of Qualitative Studies in Education, 31(5), 353–366. https://doi.org/10.1080/09518398.2018.1449985

Deleuze, G. (1992). Postscript on the Societies of Control. October, 59(Winter, 1992), 3–7. https://www.jstor.org/stable/778828

Dernikos, B. P., Lesko, N., Mccall, S. D., & Niccolini, A. D. (2020). Feeling Education. In B. P. Dernikos, N. Lesko, S. D. Mccall, & A. D. Niccolini (Eds.), Mapping the Affective Turn in Education. Routledge. https://doi.org/10.4324/9781003004219

Foucault, M. (1977). The confession of the flesh. In C. Gordon (Ed.), Power/Knowledge: Selected interviews and other writings, 1972-1977 (pp. 194–240). Pantheon Books.

Horvath, A., & Powell, W. W. (2016). Contributory or Disruptive: Do New Forms of Philanthropy Erode Democracy? In R. Reich, C. Cordelli, & L. Bernholz (Eds.), Philanthropy in Democratic Societies: History, Institutions, Values (pp. 325–239). University of Chicago Press.

Powell, J. A., & Menendian, S. (2011). Beyond Public/Private: Understanding Corporate Power. Poverty & Race, 20(6), 5–8. http://search.proquest.com.libproxy.edmc.edu/docview/910930192?accountid=34899

Rasmussen, P. (2022). Educational research – public responsibility, private funding? Nordic Journal of Studies in Educational Policy, 8(1), 65-74, DOI: 10.1080/20020317.2021.2018786

Rose, N., & Miller, P. (2010). Political power beyond the State: Problematics of government. British Journal of Sociology, 61(SUPPL. 1), 271–303. https://doi.org/10.1111/j.1468-4446.2009.01247.x

Strøm, K. (2000). Delegation and accountability in parliamentary democracies. European Journal of Political Research, 37, 261–290. https://doi.org/10.1023/A:1007064803327

Wilson, J. (2014). Fantasy Machine: Philanthrocapitalism as an Ideological Formation. Third World Quarterly, 35(7), 1144–1161. https://doi.org/10.1080/01436597.2014.926102


23. Policy Studies and Politics of Education
Paper

Non-State Actors' Self-Imaging in Educational Governance: Philanthropy Building a Public Image Through Media in Portugal

Sofia Viseu, Erika Martins, Benedita Melo

IE-ULisboa, Portugal

Presenting Author: Viseu, Sofia; Melo, Benedita

This presentation focuses on the participation of new non-state actors in educational governance in Portugal, seeking a new analytical perspective: how these actors build their public image through the media. This focus stems from the interest in education policy studies in non-state actors over recent decades, recognizing their expanding role in reshaping education governance (Ball, 2012; 2016; Lubienski et al, 2022). These include firmly established global political actors such as the UN, OECD, UNESCO, the European Union, the International Monetary Fund, and the World Bank, as well as governmental cooperation organizations, non-profit organizations, edu-businesses, think tanks and philanthropic foundations (Brent Edwards et al., 2021).
Think tanks and philanthropic foundations have received particular and growing attention from the academic community (Reckhow & Snyder, 2014). It is well-established that they have evolved into key players in educational policies, creating and producing new and relevant policy networks, acting as "policy actors" or "state-makers" (Lingard & Rawolle, 2011; Sellar & Lingard, 2014).
Previous research has illuminated the strategies employed by these actors for advocacy and policy influence, such as knowledge brokerage, networking and the creation of new policy networks, “problem-solving” and “leading by example” (Williamson & Hogan, 2020; Fontdevila, Verger & Avelar, 2021; Matovich & Esper, 2023). Following a long-established tradition in other countries, in recent years, Portugal has witnessed the emergence and consolidation of this phenomenon and think tanks and philanthropic foundations are acting as intermediary actors (Viseu & Carvalho, 2021; Carvalho & Viseu, 2023).
Simultaneously, studies on the media have focused on analyzing the thematization and framing that the media perform on education, demonstrating how a) the media attribute relevance to certain themes to the detriment of others, acting as instruments to simplify the complexity of the social world and narrow down the possibilities of how education is perceived and interpreted by the public (Santos, Carvalho & Melo, 2022); b) are used by state and non-state actors to manage expectations about public education, place certain educational policies on the agenda, or strengthen/undermine support for specific educational policies, practices, and ideologies. They also help define the boundaries of accountability and social responsibility for public education, shaping the field of educational policy (Blackmore & Thorpe, 2003; Anderson, 2007).
Studies have also revealed that the media produces a critical and negative portrayal of educational systems (Dixon et al., 2013), depicting them as damaged and in crisis. This has contributed to creating public outcry about their performance (Yemini and Gordon, 2015; Baroutsis & Lingard, 2023) and validating social distrust in public school educators (Baroutsis, 2016). In this regard, some studies reveal how the narratives constructed by the media about teachers contribute to the creation of an ideal type of teacher whose characteristics and attributes are highly valued by the private sector (Gautreaux & Delgado, 2016).
The relevance of the media as a political influence arena with significant effects is further demonstrated by studies that analyze the increasing presence of non-state actors in the media (Blach-Ørsten & Kristensen, 2016). However, studies examining how these non-state actors strategically use their presence in the media as a means of constructing their public image and, in turn, legitimizing their (positive) actions are still very scarce. Our work aims to contribute to filling this gap. Thus, this presentation aims to describe and analyze the image that non-state actors project about themselves and their interventions in the media, positioning as the political actors capable of contributing to solving the existing problems in schools and the “education crisis”.


Methodology, Methods, Research Instruments or Sources Used
The study follows a qualitative approach, using document analysis and focusing on two actors: EPIS - Entrepreneurs for Social Inclusion, a corporate philanthropy established in 2006, positioning itself as a pivotal figure in fostering social inclusion and academic success in Portugal; and EDULOG, a self-title think tank, operating since 2015 within the philanthropic endeavours of a private foundation, with the mission of contributing to the improvement of education policies. These actors were chosen because a) earlier empirical-based research already showed how they perform as intermediary actors in education governance in Portugal (Viseu & Carvalho, 2021), which led us to the expectation that the way these actors construct their public image through the media would have differentiated contours justified by the nature of their intervention, as data subsequently demonstrated; b) both provide on their websites an area that includes the "copy of an article about an organization or company that has appeared in the media," i.e., the clipping (Heath, ed. 2013).
Therefore, the documentary corpus consists of clippings disclosed on the websites until 2022, corresponding to 206 news articles. For content analysis purposes, we followed a deductive and inductive strategy where the following categories were considered: frame, issue, solution, who we are/what we do/evoked relationships and knowledge mobilization. For the categorization and analysis of data, investigator triangulation was employed (Archibald, 2016; Bans-Akutey & Tiimub, 2021). This methodology was suitable for two main reasons: 1) through triangulation, we compared the information to determine its validation and corroboration; in other words, it is a qualitative cross-validation process involving the three investigators (Wiersma 2000); 2) validation provides the elimination of biases that might skew the research results (Onwuegbuzie, 2000).

Conclusions, Expected Outcomes or Findings
The empirical work is still ongoing, but we will discuss this media presence as one of the intervention strategies that these actors activate to legitimize their presence in the public sphere (alongside networking, knowledge brokerage, etc.), assuming that their ability to intervene -and ultimately their existence- is dependent on constructing a public image. So far, data pointed to three main results. First, since their creation, EPIS and EDULOG had a regular presence in the press over the years, more regarding EPIS (173) than EDULOG (33). Second, there are differences in how both present themselves in the media, regarding the: a) status and scope of the media (national and leading press vs. local and alternative press); b) nature of these actors' intervention (more oriented towards problem construction and diagnostics vs. orientation towards practice and problem-solving). Thus, these data confirm that for these actors to exist in the public scene, they need to be in the media, and their presence in the media constructs and reinforces the image they want to be known for: in the case of EDULOG as a "diagnostics maker" on education; in the case of EPIS as a "solution maker", leading by example; c) clipping appears to be a good place to analyze how these actors strategically want to be recognized, influencing the public perceptions constructed about them, asserting themselves as political actors who can contribute to solving the problems in schools and the crisis in the education system.
References
Anderson, G. L. (2007). Media’s Impact on Educational Policies and Practices: Political Spectacle and Social Control. Peabody Journal of Education, 82(1), 103–120.
Archibald, M. M. (2016). Investigator Triangulation: A Collaborative Strategy With Potential for Mixed Methods Research. Journal of Mixed Methods Research, 10(3), 228–250.
Bans-Akutey, A., & Tiimub, B. M. (2021). Identifying Research Gaps in Schorlarly Work. Academia Letters.
Baroutsis, A., & Lingard, B. (2017). Counting and comparing school performance: An analysis of media coverage of PISA in Australia, 2000–2014. Journal of Education Policy, 32(4), 432–449.  
Baroutsis, A., & Lingard, B. (2023). Exploring Education Policy Through Newspapers and Social Media: The Politics of Mediatisation. Taylor & Francis.
Blach-Ørsten, Mark & Kristensen, Nete Nørgaard. (2016) Think tanks in Denmark – Media visibility and Network  Relations, Politik Nummer 1 Årgang 19, 21-42.
Blackmore, J., & Thorpe, S. (2003). Media/ting change: The print media’s role in mediating education policy in a period of radical reform in Victoria, Australia. Journal of Education Policy, 18(6), 577–595.  
Dixon, R., C. Arndt, M. Mullers, J. Vakkuri, K. Engblom-Pelkkala, and C. Hood. (2013). A evel for Improvement or a Magnet for Blame? Press and Political Responses to International Educational Rankings in Four EU Countries. Public Administration 91 (2): 484–505.
Gautreaux, M., & Delgado, S. (2016). Portrait of a Teach for All (TFA) teacher: Media narratives of the universal TFA teacher in 12 countries. Education Policy Analysis Archives, 24, 110.  
Onwuegbuzie, A. J. (2000). Framework for Internal and External Validity. AAER, 62.
Santos, Í., Carvalho, L. M., & Melo, B. P. (2022). The media’s role in shaping the public opinion on education: A thematic and frame analysis of externalisation to world situations in the Portuguese media. Research in Comparative and International Education, 17 (1), 29-50.  
Viseu, S. & Carvalho, L. M. (2021). Policy Networks, Philanthropy, and Education Governance in Portugal: The Raise of Intermediary Actors. Foro de Educación, 19(1), 81-104. https://www.doi.org/10.14516/fde
Wiersma, W. (2000). Research methods in education: An introduction. Allyn and Bacon.


 
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