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Session Overview
Session
22 SES 01 E
Time:
Tuesday, 22/Aug/2023:
1:15pm - 2:45pm

Session Chair: Ana Luisa Oliveira Pires
Location: Adam Smith, LT 718 [Floor 7]

Capacity: 99 persons

Paper Session

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Presentations
22. Research in Higher Education
Paper

Engineering Graduate Programme Directors’ Quality Perception

Anna Korchak, Tatiana Khavenson

Higher School of Economics, Moscow, Russia

Presenting Author: Korchak, Anna; Khavenson, Tatiana

Research motivation

The Bologna process, with its primary goal to unite universities, led to creating the range of standards, among which were quality regulations (Kehm, Huisman, & Stensaker, 2009). They gradually evolved into accreditation entities, like the European Consortium for Accreditation in Higher Education with external control functions. Engineering programmes are supposed to be more open and flexible due to high demand on the labour market in both developing and in developed nations (WEF 2016; 2017). Professional mobility of engineers was firstly supposed to be facilitated via unified standards across the countries (Reyes, 2008). Nowadays, there are some concerns about the standards being an obstacle to globalisation of the engineering profession due to a surplus of regulations (Sánchez-Chaparro, 2022). Therefore, there is a tendency to lift at least part of the regulations, which will supposingly increase the quality of engineering educational programmes (Hakeem et al, 2014; Kans, 2021). In case if regulations are removed, quality culture will be operationalised on programme level, the basis of which is a programme directors’ quality perception.

However, the dynamic micro-level of programmes is more flexible than the slower meso-level of university (Celis et al, 2022). In engineering programmes, interaction with industrial partners is one of the central points of implementation. Industry in its turn is a source of rapid changes for programmes (Jackson et al, 2022). Programme directors’’ are those who are in touch with industry and know what potential employers need, embedding these needs into curriculum design, quality assurance and other aspects (Kans, 2021). This may lead to a situation when quality frame on the programme level is not in line with the one offered by university.. The underpinned quality perception, previously shaped by existing standards and regulations, in situations of attention shift from external regulation to internal quality work, is at a risk of quality concepts to be interpreted in a naive, non-structured way. Whether it’s good or bad - is a point of further discussion. Considering this possibility, analysing the case where quality is not well-defined by regulatory bodies, we can trace the evolution of naive quality perception via bottom-up approach to see if it matches the overall conceptual understanding of quality in general.

Russia is an example of the country where the regulatory paradigm in education is blurry and excessive (Knyaginina et al, 2022), and quality work is not institutionalised per se. Analysing quality perception of Russian programme directors’ might provide some insights into how the quality landscape may look once the regulations are lifted.

Objective

The aim of the study is to grasp the program directors’ quality perception. We then intend to see if the perception models preliminary derived are in line with conventional European quality interpretation. The latter is supposed to provide some insights into whether quality work without external regulations will still be constructed in conventional ways.

Theoretical framework

The frame of conventional quality understanding we mean to use is the most recent frame, where everything published on the topic of quality interpretation in European terms before is gathered (Schindler, 2015). The concept of quality, according to (Schinlder et al, 2015) can be broken into four main types: excellence, transformation, fit for purpose and accountability.


Methodology, Methods, Research Instruments or Sources Used
Sampling
The study is based on 15 in-depth interviews with graduate programme directors in engineering in 6 leading Russian universities. Convenience sampling was employed. We first contacted the university leaders in official and semi-official ways to reach out for the directors of chosen programmes. Then team members got in touch with prospective interviewees to agree on a date and time of the interview. All the respondents received a letter with a brief description of the research prior to the interview. The average timing of the interview was between 40 and 60 mins.
Methods
The interview guide consisted of 9 parts: factual information, enrollment process, general managerial scheme, content of the programme, structure of the programme, quality assurance, project work, faculty, role of industrial partners.
In the part related to following topics were covered:  
Programme directors’ overall quality understanding
Quality assurance system (present/not present)
Internal and external quality assurance practices
Quality assurance and decision-making processes connection
Students’ role in quality assurance
Alumni’s role in quality assurance
Data analysis:
The method we used to analyse the data was phenomenological analysis, which aims to find out how in a certain context a particular concept is perceived (Creswell, 2013).
Step 1
Identifying everything that was said on the topic of quality in interview transcripts. Other parts of interviews, initially not directly related to the quality issues.  We then generalised the data selected into raw quality perception models.
Step 2
Matching raw perception models to quality conceptualisations offered by Schindler et al, 2015 to see how the quality perceptions reflected in the interviews correlates to the conventional quality interpretation.  


Conclusions, Expected Outcomes or Findings
Findings
As the result of our study, we made a provisional generalisation of the data and organised it into 4 models of programme directors’ quality perception:
Student-centred approach  
Career-oriented approach
Mixed approach
Evidence-based approach
All approaches include the elements of internal quality assurance. In two of them there is evidence of external quality assurance.
We preliminary identified the correspondence of quality perception models to the quality conceptualisation framework of (Schindler et al, 2015) as follows:
Student-centred approach -  fragments of  excellence and transformation
Career-oriented approach - fragments of excellence, transformation, accountability
Mixed approach -  fragments of excellence, fit for purpose and  accountability
Evidence-based approach - fragments of excellence and transformation
The most widespread quality conceptualisations are excellence and transformation. There are no cases of using a single conceptualisation in quality perception models, it’s normally a certain combination of them, a conceptual mix.
Conclusion
There was no solid focus on quality and quality assurance in programme management identified. Each model of quality perception is based on a certain combination of quality conceptualisations, and normally does not cover all the elements conceptualisation consists of (Schindler et al, 2015). A conclusion is that there are some traces of conventional European quality understanding, even though it seems to be fragmentary. Thus, lifting unnecessary regulations in the context where initially those regulations were heavy and quality is not institutionalised, is a strategy worth trying. A step that might contribute to structured quality interpretation on micro-level is a flexible frame imposition from university, with enough space for manoeuvre and common outlines to follow at the same time.
There are also some practical implications of the study: solid quality work has a potential to make programme stand out from other engineering programmes. It is a valuable competitive advantage, considering that the amount of programs is growing significantly from year to year.

References
1. Celis, S., Véliz, D. (2022). A Decade of Chilean Graduate Program Accreditation: A Push for Internationalization and Issues of Multidisciplinarity. Higher Education Policy, 35, 133-154. https://doi.org/10.1057/s41307-020-00198-7
2. Creswell, John W. 2013. Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Third edition. Washington DC: Sage.
3. Jackson D. & Rowe A. (2022) Impact of work-integrated learning and co-curricular activities on graduate labour force outcomes, Studies in Higher Education, DOI: 10.1080/03075079.2022.2145465
4. Hakeem, M. A., and Thanikachalam. V (2014) ‘A multi-dimensional approach in developing a framework for internal quality assurance of second cycle engineering programmes”, European Scientific Journal
5. Kans, M. (2021), "Engineering education development – a business modelling approach", Higher Education Evaluation and Development, Vol. 15 No. 1, pp. 53-77. https://doi.org/10.1108/HEED-02-2020-0003
6. Kehm, B. & Huisman, J.  & Stensaker, B. (2009). The European Higher Education Area: Perspectives on a Moving Target. 10.1163/9789087907143.
7. Knyaginina, N., Jankiewicz, S. and Tikhonov, E. (2022) ‘Principles of the "regulatory guillotine" and methods of computational law used to analyze the requirements for the quality of higher education’, Public Administration Issues, 4, pp. 78 – 100 (in Russian)
8. Reyes, N R, Candeas P Vera, Cañadas F , Reche P, and García Galán S . ‘Accreditation and Quality Assurance of Engineering Education Programs in the European Higher Education Area’, n.d.
9. Sánchez-Chaparro, T.,  Remaud B., Gómez-Frías, V.,  Duykaerts C. & Jolly A-M. (2022) Benefits and challenges of cross-border quality assurance in higher education. A case study in engineering education in Europe, Quality in Higher Education, 28:3, 308-325, DOI: 10.1080/13538322.2021.2004984
10. Schindler, L., Puls-Elvidge, S., & Crawford, L., Welzant, H., (2015). Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5 (3).DOI:10.18870/hlrc.v5i3.244
11. World Economic Forum. 2016. The Global Competitiveness Report 2016–2017 . https://www.weforum.org/reports/the-global-competitiveness-report-2016-2017- 1
12. World Economic Forum. 2017. The Africa Competitiveness Report 2017: Addressing Africa’s Demographic Dividend. Geneva: World Economic Forum. http://www3.weforum.org/docs/WEF_ACR_2017.pdf.


22. Research in Higher Education
Paper

The Burden on Program and Department Heads in Israeli Higher Education Institutions During a Change Period of the Covid-19

Emanuel Tamir

Tel Hai academic college, Israel

Presenting Author: Tamir, Emanuel

The rapid expansion of the Covid-19 pandemic throughout the world including in Israel had unprecedented consequences for all life domains, including the higher education system. The crisis triggered by this pandemic challenged academic institutions, because within a few days they were forced to continue to operate during a physical lockdown of their campuses and transit to digital learning, with all the implications involved. (Donitsa-Schmidt & Ramot, 2021; Draxler-Weber, Packmohr & Brink,2022).

Program and department heads (PDHs), the academic leaders of these institutions, coped with the crisis trying to conduct regular activity as well as possible. Their work environment changed, and they had to deal with their own personal hardships and the students' difficulties and cope with the teaching staff's needs in the programs they managed. This confrontation exposed them to complexities they had not encountered previously.

PDHs perform one of the most essential and challenging posts in the higher education system (Tietjen-Smith, Hersman & Block, 2020). They develop social networks and manage relationships and resources connected to the program/department under their management. In this way they enable their subordinates to function in a competitive arena of academic institutions under conditions that have been described as quasi-market, to attract students and obtain research budgets (Bobe & Kober, 2015; Deem, 1998)

Heavy workloads impair the necessary match between the individual's characteristics and workplace demands and negatively affects the employee's satisfaction and effectiveness (Kirmeyer & Dougherty, 1988). A study examining how academic leaders coped with work in European universities found that faculty members and holders of senior academic positions have an administrative burden stemming from tasks unrelated to teaching or research. This engenders feelings of harm to the academic leaders' family and social life (Pace et al, 2021). However, overload of academic work also causes stress and decreases academic productivity (Janib et al, 2021).

The research questions examined how PDHs viewed various aspects of the influence of the pandemic on: distance learning, internal organizational processes, and departmental interactions with their environment, how their research was affected, and the characteristics of their planning processes during this period. The main question was: How did the PDHs of higher education institutions in Israel perceive the challenges facing them as a result of the Covid-19 pandemic?


Methodology, Methods, Research Instruments or Sources Used
The research used mixed methods. A qualitative-interpretive study was followed by a quantitative survey and finally another qualitative part to hone the themes that arose from the findings.
The qualitative part utilized semi-structured interviews, on the Zoom platform: performed with 27 interviewees – PDHs in higher education institutions in Israel (from 22 different colleges and universities). 59.2% of the PDHs were from the social sciences, 14.8% from the humanities, 14.8% from the natural sciences and medicine, and 11.1% from the exact sciences and engineering. The interview protocol included more than 25questions about components of their role, implications during the Covid-19 period and how it differed from the pre-crisis period; how the department was managed during the pandemic period; characteristics of the transition to distance learning in their academic institution during Covid-19, including challenges and difficulties; how the interviewee perceived the institution's preparedness for the crisis, the processes and steps that helped to cope with the crisis; the organizational processes and administrative tasks that made coping more difficult then; characteristics of PDH ties with their subordinate lecturers/students before and during the crisis.
The quantitative part comprised a survey constructed and validated after the interviews, based on aspects that emerged in those interviews. The sample included 113 program and department heads from academic institutions in Israel, 46% women and 54% men, ages 30-80. In terms of their rank, 5.3% were lecturers, 45.1% were senior lecturers, 23.9% associate professors, 25.7% full professors. Each PDH was responsible, academically, for three to 200 faculty members. Most of the PDHs (51.3%) worked in the social sciences 14.2% in exact sciences and engineering, 12.4% in humanities, 8.8% in life sciences and medicine and 13.3% in other disciplines (not including law). The survey included 37 questions that examined how in their opinions, the PDHs had coped with the crisis, focusing on frequencies of activities, the connection of demographic variables, characteristics of the disciplinary departments, the type of response given by the department and the effectiveness of the response.
The survey data were analyzed statistically in a prolonged process including sharpening aspects that arose from the initial qualitative analysis and issues that required further depth from among the emergent themes.

Conclusions, Expected Outcomes or Findings
The lecturers found it difficult to perform optimal transition to distance learning and the PDHs who were partly familiar with the concept of distance learning were forced to try to find personal and systemic solutions for difficulties that arose. Students experienced many difficulties due to the need to adapt to the intensiveness of distance learning, and find access to the infrastructure and digital equipment, experiencing financial and mental hardship and also distress which they communicated to the PDHs. In the uncertain economic situation prevailing in the country, the PDHs felt they had to support the students. PDHs with the rank of senior lecturer invested more time and effort in this aspect than their colleagues with the rank of full professor.
A few more aspects of the PDHs workload increased: dealing with lecturers' hardships, increased administrative tasks, and family or personal problems.
PDHs were obliged to cope with pedagogic issues involved in the transition to distance teaching, Zoom fatigue that the students underwent sometimes leading to students' closing the camera, that greatly frustrated the lecturers. The PDHs feared that "conventional academic norms were disintegrating", they worried about overt and covert dropout. Therefore, they invested time in the students and lecturers.
The crisis period experience challenged and was often stressful for the PHDs, when the boundary between work and their private and personal space at home was violated. Dealing with the Covid-19 crisis and especially with many aspects of the transition to distance teaching, entailed dealings with students, lecturers, and exhausting administration.
Despite the PDHs` efforts, most lacked the training to deal with these administrative situations, especially in crisis situations. The academic system did not prepare them with an organized plan to deal with a crisis such as the Covid-19 epidemic.

References
Bobe, B. J., & Kober, R. O. (2015). Measuring organizational capabilities in the higher education sector. Education and Training, 57(3), 322-342.‏
Deem, R. (1998) 'New managerialism' and higher education: The management of performances and cultures in universities in the United Kingdom, International Studies in Sociology of Education, 8:1, 47-70.
Donitsa-Schmidt, S., & Ramot, R. (2020). Opportunities and challenges: teacher education in Israel in the Covid-19 pandemic. Journal of Education for Teaching, 46(4), 586-595.‏
Draxler-Weber, N., Packmohr, S., & Brink, H. (2022). Barriers to Digital Higher Education Teaching and How to Overcome Them—Lessons Learned during the COVID-19 Pandemic. Education Sciences, 12(12), 870.‏
Janib, J., Rasdi, R. M., Omar, Z., Alias, S. N., Zaremohzzabieh, Z., & Ahrari, S. (2021). The Relationship between Workload and Performance of Research University Academics in Malaysia: The Mediating Effects of Career Commitment and Job Satisfaction. Asian Journal of University Education, 17(2), 85-99.
Kirmeyer, S.L. & Dougherty, T.W. (1989). Work load, tension, and coping: Moderating effects of supervisor support. Personnel Psychology, 41, 125-139.
Pace, F., D’Urso, G., Zappulla, C., & Pace, U. (2021). The relation between workload and personal well-being among university professors. Current Psychology, 40(7), 3417-3424.
Tietjen-Smith, T., Hersman, B., & Block, B. A. (2020). Planning for succession: Preparing faculty for the kinesiology department head role. Quest, 72(4), 383-394.


22. Research in Higher Education
Paper

Perceptions and Responses of University Academic Leaders on Performance-based Funding: A case study of two universities in Mainland China

Yueyang Zheng, Manghong Lai

the Chinese University of HongKong, Hong Kong S.A.R. (China)

Presenting Author: Zheng, Yueyang

In an increasingly competitive global economy driven by knowledge and innovation, higher education (HE) is critical to the success of a country. In recent decades, a range of social, economic and political factors have led to a dilemma for the HE system, where the cost of HE continues to rise in the face of tight public finances. In contrast, expectations of HE outcomes continue to rise. Policymakers and legislators are facing how to effectively use taxpayer funds to improve the productivity of HE and respond to escalating demands for accountability. PBF is a strategy to improve the efficiency and effectiveness of HE and has been one of the most crucial reform mechanisms in the last few decades. Many countries have begun to use PBF to allocate resources to HEIs.

In 2015, the Chinese government promulgated the ‘Double First-Class’ plan, which will play a leading role in the future of government funding for HE in China. The ‘Double First-Class' plan explicitly states that government funding for selected universities will dynamically adjust according to performance. More support will give to high-performing universities and less to low-performing ones. Senior and middle leaders' role in universities has become more complex in the face of the accountability pressures from PBF. The perceptions and application of PBF by academic leaders primarily affect the effectiveness of PBF implementation. Therefore, this study examines how university academic leaders perceive and respond to PBF in Mainland China's ‘Double First-Class’ universities.

This study used sense-making as the conceptual framework. Sense-making aims to create a holistic picture of the ambiguous event through three interrelated processes: creation, interpretation and enactment. First, ‘creation' can be seen as the process by which individual leaders generate their creative activities out of the practices of everyday activities that are constructed in response to changing realities. Secondly, school leaders rely on previous tools and materials from their work experience with past policies and apply them to new contexts. Through interaction with what they know and new demands, they create their interpretations of reform demands. Finally, 'policy enactment' describes educational reform as a process that is open to different interpretations. More specifically, policy enactment conveys 'the creative processes of interpretation, that is, the recontextualisation - through reading, writing, and talking - of the abstractions of policy ideas into contextualised practices'. This highlights school leaders’ active role in creatively shaping a particular policy into a specific set of circumstances.

This study adopts a qualitative approach based on the conceptual framework of sense-making. The specific research questions are as follows: (1) how do university academic leaders understand the requirements of the PBF? (2) how do university academic leaders make sense of their leadership roles by combining experience with the requirements of the PBF? (3)how can academic leaders in universities encourage and facilitate sense-making among academics in PBF?

Preliminary findings indicate that, firstly, regarding the understanding of PBF implemented by universities, most academic leaders consider the policy's requirements reasonable to a certain extent, as the cultivation of talents and doing scientific research are the work universities or academics should do. Secondly, regarding how academic leaders respond to PBF, they use their existing knowledge, values and social context to make trade-offs with policy messages. Finally, there are several ways in which academic leaders encourage and facilitate sense-making by academics. In formal settings, such as regular staff meetings, academic leaders may publicly recognise or reward high-performing academics or teams as a way of spurring low-performing ones. In informal settings, academic leaders may also take an active interest in academic performance and assist them.


Methodology, Methods, Research Instruments or Sources Used
This study adopted a qualitative research approach to investigate how university academic leaders understand and respond to PBF. The specific research questions are as follows.
(1) How do university academic leaders understand the requirements of the PBF?
(2) How do university academic leaders make sense of their leadership roles by combining experience with the requirements of the PBF?
(3) How can academic leaders in universities encourage and facilitate sense-making among academics in PBF?

This study interviewed 32 university academic leaders and academics in four academic areas (Physics, Social sciences, Business, and Engineering) from two ‘Double First-Class’ research universities in Mainland China. A purposive sampling method was used to select the interviewees, and semi-structured interviews were used for data collection, supplemented by some textual analysis. The data were analysed using three-level coding with the help of Nvivo12.

Conclusions, Expected Outcomes or Findings
There are several preliminary observations.

Firstly, regarding the understanding of PBF implemented by universities, most academic leaders consider the policy's requirements reasonable to a certain extent, as the cultivation of talents and doing scientific research are the work universities or academics should do. For example, an academic leader said, ‘Teaching is a job for academics and must be done well. Publishing articles and applying for projects are also good assessment indicators; otherwise, there is no better way to judge a scholar's academic level.’

Secondly, regarding how academic leaders respond to PBF, they use their existing knowledge, values and social context to make trade-offs with policy messages. For example, some academic leaders, drawing on their years of experience in academic circles, have judged the importance of 'talent' in improving performance. Therefore, with the university's resources and their personal connections, they hire academicians or Changjiang scholars at high salaries to head their disciplines, thus attracting a group of outstanding scholars and slowly forming a strong research team that brings security to the performance of the university.

Finally, there are several ways in which academic leaders encourage and facilitate sense-making by academics. In formal settings, such as regular staff meetings, academic leaders may publicly recognize or reward high-performing academics or teams as a way of spurring low-performing ones. In informal settings, academic leaders may also take an active interest in academic performance and assist them. For example, an academic said, ‘Occasionally, when the Dean passed by my office, he would come in and care how my latest paper was published. Asking if I needed help or urging me to hurry up with my thesis.’

References
Bell, D. A. (2005).Changing organizational stories: The effects of performance-based funding on three community colleges in Florida. University of California, Berkeley.
Braun, A., Maguire, M., & Ball, S. J. (2010). Policy enactments in the UK secondary school: Examining policy, practice and school positioning.Journal of education policy,25(4), 547-560.
Dougherty, K. J., & Reddy, V. T. (2011). The impacts of state performance funding systems on higher education institutions: Research literature review and policy recommendations. Community College Research Center.1-64.
Favero, N., & Rutherford, A. (2020). Will the tide lift all boats? Examining the equity effects of performance funding policies in US higher education.Research in Higher Education,
61(1), 1-25.
Fleming, P., & Amesbury, M. (2013).The art of middle management: A guide to effective subject, year and team leadership. Routledge.
Fullan, M. (2014).The principal: Three keys to maximizing impact. John Wiley & Sons.
Hagood, L. P. (2019). The financial benefits and burdens of performance funding in higher education.Educational Evaluation and Policy Analysis,41(2), 189-213.
Jones, S. (2015). The game changers: Strategies to boost college completion and close attainment gaps.Change: The Magazine of Higher Learning,47(2), 24-29.
Jacob, W. J., Neubauer, D., & Ye, H. (2018). Financing trends in Southeast Asia and Oceania: Meeting the demands of regional higher education growth.International Journal of Educational Development,58, 47-63.
Koyama, J. (2014). Principals as bricoleurs: Making sense and making do in an era of accountability.Educational Administration Quarterly,50(2), 279-304.
Ministry of Education of the People's Republic of China. (2015). Notice of the State Council on the Issuance of the General Plan for Coordinating the Construction of World-Class Universities and First-Class Disciplines. Retrieved from http://www.moe.gov.cn/jyb_xxgk/moe_1777/moe_1778/201511/t20151105_217823.html
Ness, E. C., Deupree, M. M., & Gándara, D. (2015). Campus responses to outcomes-based funding in Tennessee: Robust, aligned, and contested.Final report to Tennessee Higher Education Commission and Ford Foundation.
Schaller, J. Y. (2004).Performance funding in Ohio: Differences in awareness of Success Challenge between student affairs administrators and academic affairs administrators at Ohio’s public universities[Doctoral dissertation, Ohio University].
Teixeira, P., Biscaia, R., & Rocha, V. (2022). Competition for Funding or Funding for Competition? Analysing the Dissemination of Performance-based Funding in European Higher Education and its Institutional Effects.International Journal of Public Administration,45(2), 94-106.
Weick, K. E. (1995).Sensemaking in organizations(Vol. 3). Sage.


 
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