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Chair der Sitzung: Blagoy Blagoev, Leuphana Universität Lüneburg
Ort:Virtueller Raum 5
The nexus between standards and innovation – an explanation of contradictory results through the concept of social agency
Andrea Fried1,2, Diana Karadzhova-Beyer2, Sarah Langer2, Agnieta Pretorius3
1Linköping University, Schweden; 2Friedrich Schiller University Jena, Germany; 3Tshwane University of Technology, Pretoria, South Africa
Diskutant: Paul Zimmermann (Universität Innsbruck)
The paper connects to previous studies on the standard-innovation nexus and the question how standards affect innovation in organizations. These studies address, for instance, standards from the ISO 9000 series and ask how their implementation affects product innovation. Summarized on can say that they show contradictory results and point to either enabling or constraining effects of standards on innovation. We suppose that it is misleading to search for a universal explanation of how standards affect innovation and argue that this might be a ‘blind alley’. Therefore, we analyze the microfoundations of the standard-innovation nexus in this paper and focus on the relationship between standards and innovation as dependent on its specific organizational context. Further, we suggest an agentic turn when investigating the standard-innovation nexus and refer to the concept of social agency. We compare agentic orientations towards the standard-innovation nexus in three organizations and show how the concept of social agency helps to understand earlier conflicting findings. All three cases point to different agentic orientations regarding the standard-innovation nexus. It turns out that organizational members have a much greater leeway to enact standards than assumed in standardization research so far. Future research should therefore further investigate the varieties of agentic orientations regarding the standard-innovation nexus and should develop e.g. typologies rather than seeking a universal answer.
The Dynamics of Prioritizing: Person-Roles, Routines, and the Emergence of Temporal Coordination in Complex Work Settings
Waldemar Kremser1, Blagoy Blagoev2
1Radboud Universität Nijmegen, Niederlande; 2Leuphana Universität Lüneburg, Deutschland
This paper examines the emergence of temporal coordination among multiple interdependent routines in a complex work setting that did not allow for up-front scheduling. We propose that when actors continuously have to juggle their expected contributions to multiple interdependent routines, they will address this challenge by orienting not just towards routines, but also towards two additional types of patterns: person-roles and time-use patterns. Drawing on an ethnographic study of a consulting project team faced with continued scheduling failures, we demonstrate how the dynamics of prioritizing enabled the actors to resolve what in the beginning appeared to be an essentially irresolvable and highly complex problem of temporal coordination. We add to the literature on routine dynamics and temporality, by setting forth the dynamics of prioritizing as a so far unrecognized explanation for the temporal patterning of complex work settings. We introduce the notion of role routine ecologies as a novel way to conceptualize such complex work settings and contribute to developing a performative theory of person-roles and their significance for coordinating.