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Panel-10: Countermeasures And Responses To Misinformation And Manipulation Online
4:00pm - 5:30pm
Session Chair: Connie Moon Sehat
Location:Sheraton - Drummond Centre
COUNTERMEASURES AND RESPONSES TO MISINFORMATION AND MANIPULATION ONLINE
Samantha Bradshaw2, Lisa-Maria Neudert2, Sam Jackson1, Joan Donovan3, danah boyd3, Zachary J. McDowell4, Connie Moon Sehat5
1Syracuse University; 2Oxford Internet Institute; 3Data & Society Research Institute; 4University of Illinois at Chicago; 5Credibility Coalition
The past few years, researchers, companies, regulatory authorities, and the wider public have become increasingly aware of attempts to manipulate politics online. International actors use bots, cyborgs, and sock puppets to disrupt information environments. Extremists use memes to spread hatred, encourage violence, and harass users on prominent platforms like Twitter; they also use less public channels like Discord to organize boots-on-the-ground activity, and they copy platforms (for example, creating a version of Patreon called Hatreon) to crowdfund their activities. The papers in this panel focus on attempts by governments, companies, journalists, and citizens to reduce the harm caused by these manipulation activities. Though focused on misinformation and manipulation online, these papers root their analyses in other examples of this kind of behavior, to which governments, companies, journalists, and citizens have developed responses for decades. Thus, this panel analyzes current problems through a historical lens, cautioning against easy solutions while suggesting countermeasures that build on past successes.