Conference Agenda

Session
PhD1: PhD Dissertation 1
Time:
Thursday, 12/Sept/2024:
9:00am - 10:30am

Session Chair: Juan Carlos Gázquez Abad
Location: Sala de Vistas


Session Abstract

- Ismael Becerril Castrillejo: Value perception and post-purchase behaviors of recurring customers. Evidence in hedonic services with contractual and non-contractual linkage

- Paula Britián Arcas: Analysing the effectiveness of gamification: A strategy to create engaging, motivating and enjoyable user experiences

- Estefanía Ballester Chirica: Brand associations and customer brand engagement in social media: Analysing brand-, user- and influencer-generated content


No contributions were assigned to this session.