Conference Agenda

Air Traffic Controllers (ATCOs) constantly work under critical and stressful conditions as they are requested to maintain a high level of alertness and situation awareness to manage air traffic safely. The recent increase in air traffic has directly impacted ATCOs tasks by increasing the volume of traffic to be managed. Consequently, controllers perceive higher fatigue and cognitive load, intensifying the Human Factors challenges intrinsic to the profession. In this context, the aim of this work is to provide a comprehensive approach to Human Factors in the domain of Air Traffic Control and to examine the diverse evaluation methodologies available aiming at designing a standardized evaluation plan for Human Factors Assessments. A streamlined pipeline workflow is proposed, consisting of five assessment modules: objective definition, context and task analysis, metrics modules, data collection and analysis. The metrics modules step in the methodology enables adaptability by allowing modular integration of specific human performance metrics. The aspects regarding human performance considered include workload, situation awareness, system usability, human error and systems design.